Small business▼−2Since September 2026: 4% → 2%, −2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
2%from 4% in September 2026
Inside the floor by 11 pointsRank 7 → 11 of 102
1 category · Named, not rankedSuptask
10Judge labels
2First choices
0Negative labels
6 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Standing
5 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Suptask was named 5 times in HR help desk, where Zoho Desk led with 19%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
Small business13 of 105
2%5 labels
under the label threshold
Mid-market16 of 108
2%5 labels
under the label threshold
Enterprisenot named
0%
No model named it for this buyer.
In hr help desk · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Suptask for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| HR help desk and case management | Onboarding and employee experience | 2% | 16 of 108 | 0% | 5 | under 10 labels · led by Zoho Desk at 19% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Suptask held within the floor in its one category: no change cleared 13 points.
Best category · HR help desk · by segment
Mid-market▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 11 pointsRank 35 → 13 of 99
EnterprisegoneNot named this edition; 0% in September 2026.
0%from 0% in September 2026
Inside the floor by 13 pointsNot ranked
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| HR help desk | 0% | 2% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 35 → 16 of 108 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Suptask across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Suptask across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.1 Fast | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 1 | 0 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct0 labelsNone
Paraphrase1 labelNone
Comparative0 labelsNone
Budget-constrained8 labels2
Scale-constrained1 labelNone
Negative0 labelsNone
First choiceAlternativeMentionNegative10 labels in all, every segment counted; 2 of the 2 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Best HR help desk software with a free plan available and paid plans starting at $7/agent per month” Claude Haiku 4.5 · HR help desk · budget prompt · first choice
“If your team already lives in Slack, Suptask would be seamless to implement” MiniMax M2.5 · HR help desk · budget prompt · alternative
“Other options include Suptask, a ticketing system that works entirely in Slack” Llama 4 Maverick · HR help desk · budget prompt · alternative
“Best for Slack‑heavy teams: Suptask” GLM 4.7 FlashX · HR help desk · budget prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
No model argued against it.
Named alongside
The products named in the same answers as Suptask, over the 10 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Suptask was named but was not.ShowHide
Named alongside
The products named in the same answers as Suptask, over the 10 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Suptask was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Suptask. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 10 of the 10 answers that named Suptask and are not a share of its labels.
Domains cited
helpscout.com7
zendesk.com6
atlassian.com5
peoplemanagingpeople.com5
eesel.ai4
capterra.com3
featurebase.app3
suptask.comYour site3
technologyadvice.com3
zapier.com3
Thirty-nine of the forty-two domain citations in answers naming Suptask came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
suptask.com is not in Google's top ten for any of the category's searches. In the answers, Suptask takes 2% of first choices and Zoho Desk takes 19%.ShowHide
Search and answers
suptask.com is not in Google's top ten for any of the category's searches. In the answers, Suptask takes 2% of first choices and Zoho Desk takes 19%.
ShowHideIn search
Google, US estimatesPosition for “hr help desk software”
–
not in the top ten
Position for “hr service delivery tools”
–
not in the top ten
- Searches for its name, Google
- 110 a month (“suptask”)
- AI search demand for its name, est.
- 0 a month
- Organic visits to its site
- about 18,326 a month
- Searches its site ranks for
- 5,239 · 166 in the top three
- Sites linking to it
- 801
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess1 ads · 1 text · 1 shown in the last 30 days
First shown May 2026, as Happyning AB, verified. Ads started 2025-10 to 2026-09: 1 in the year.
On Google's pages: 1
In answers
This editionShare of first choices
2%
rank 16 of 108 in HR help desk
Segment leader
19%
Zoho Desk
- First choices
- 2 across its categories
- Named in
- 10 answers
- Its own site cited
- in 10 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on suptask.com
540
subdomains included
Content
318
counted in the table below
Documentation
147
Product · Integration
22 · 11
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 268 | 73 | 2026-09-22 | ||
| Glossary or explainer | 22 | 9 | 2026-08-05 | ||
| Comparison | 17 | 3 | 2026-08-05 | ||
| Case study | 4 | undated | |||
| Template or tool | 4 | undated | |||
| Conference or event | 2 | undated | |||
| Report or ebook | 1 | undated |
Most recent
- 2026-09-22Human resource management blog
- 2026-08-31Best practices ecommerce customer service blog
- 2026-08-28Hris system blog
- 2026-08-28Leave of absence blog
- 2026-08-28Role of hr in onboarding blog
- 2026-08-25Best it ticketing system blog
How it is countedHide how it is counted
Every page suptask.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Follow Suptask
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Suptask is its own company.ShowHide
The company
Suptask is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- Slack Ticketing System - Help Desk for Slack
- For
- any team; internal teams such as IT, HR, Finance, Product, Engineering, Revenue Operations, Sales Operations, and Customer Support
- Price stated
- 14-day free trial; No credit card required; lowPrice 0; highPrice 8.00 suptask.com
- Starting price
- 0 suptask.com
- Free plan or trial
- 14-day free trial; Get started for free; No credit card required suptask.com
- Certifications
- Official Certified Slack AppSOC 2 Type IIGDPR & DPAHIPAA (BAA)SOC 2 Type IICompliant
- Customers named
- StradaBoundless LifeAgency AnalyticsKicksaw
- Not stated on the pages read
- Integrations, hosting
What Suptask's own pages state, read September 28, 2026: suptask.com, suptask.com/pricing, trust.suptask.com, suptask.com/solutions/it-teams, suptask.com/customers. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Suptask's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Suptask, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Suptask by email, built from the raw record of the edition. It shows:
- where Suptask is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Suptask, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.