Small business▲+2Since September 2026: 2% → 4%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
4%from 2% in September 2026
Inside the floor by 11 pointsRank 16 → 8 of 102
1 category · Named, not rankedSiit
8Judge labels
3First choices
0Negative labels
4 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Standing
1 label, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Siit was named 1 time in HR help desk, where Zoho Desk led with 19%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
Small business9 of 105
4%6 labels
under the label threshold
Mid-market23 of 108
2%1 label
under the label threshold
Enterprise72 of 95
0%1 label
under the label threshold
In hr help desk · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Siit for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| HR help desk and case management | Onboarding and employee experience | 2% | 23 of 108 | 0% | 1 | under 10 labels · led by Zoho Desk at 19% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Siit held within the floor in its one category: no change cleared 13 points.
Best category · HR help desk · by segment
Mid-market▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 11 pointsRank 31 → 20 of 99
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 13 pointsRank 62 → 67 of 89
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| HR help desk | 0% | 2% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 31 → 23 of 108 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Siit across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Siit across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 1 | 0 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.1 Fast | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct3 labels2
Paraphrase1 label1
Comparative2 labels1not counted in share
Budget-constrained0 labelsNone
Scale-constrained2 labelsNone
Negative0 labelsNone
First choiceAlternativeMentionNegative8 labels in all, every segment counted; 3 of the 4 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Best for Slack- & Teams-Heavy Companies: Siit ... AI-first service desk built specifically for IT, HR, and internal operations” Gemini 3.5 Flash · HR help desk · direct prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
No model argued against it.
Named alongside
The products named in the same answers as Siit, over the 8 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Siit was named but was not.ShowHide
Named alongside
The products named in the same answers as Siit, over the 8 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Siit was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Siit. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 8 of the 8 answers that named Siit and are not a share of its labels.
Domains cited
atlassian.com7
siit.ioYour site7
peoplemanagingpeople.com5
harmonizehq.com4
zendesk.com4
eesel.ai3
proprofsdesk.com3
technologyadvice.com3
bamboohr.com2
featurebase.app2
Thirty-three of the forty domain citations in answers naming Siit came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
siit.io ranks 4 on Google for the category's searches. In the answers, Siit takes 2% of first choices and Zoho Desk takes 19%.ShowHide
Search and answers
siit.io ranks 4 on Google for the category's searches. In the answers, Siit takes 2% of first choices and Zoho Desk takes 19%.
ShowHideIn search
Google, US estimatesPosition for “hr help desk software”
–
not in the top ten
Position for “hr service delivery tools”
–
not in the top ten
- Searches for its name, Google
- 590 a month (“siit”)
- AI search demand for its name, est.
- 3 a month
- Organic visits to its site
- about 20,186 a month
- Searches its site ranks for
- 3,961 · 54 in the top three
- Sites linking to it
- 446
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
2%
rank 23 of 108 in HR help desk
Segment leader
19%
Zoho Desk
- First choices
- 3 across its categories
- Named in
- 8 answers
- Its own site cited
- in 8 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on siit.io
1,297
subdomains included
Content
899
counted in the table below
Documentation
313
Product · Integration
0 · 36
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 370 | 10 | 2026-09-23 | ||
| Glossary or explainer | 209 | 20 | 2026-07-05 | ||
| Comparison | 161 | 4 | 2026-09-24 | ||
| Template or tool | 149 | undated | |||
| Case study | 10 | undated |
Most recent
- 2026-09-24Zendesk alternatives comparison
- 2026-09-23Deprovisioning blog
- 2026-09-23Ivanti neurons alternatives comparison
- 2026-09-17It and hr service desk blog
- 2026-09-16Employee offboarding software blog
- 2026-09-16Introducing siit assist blog
How it is countedHide how it is counted
Every page siit.io exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read September 29, 2026.
Follow Siit
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Siit is its own company.ShowHide
The company
Siit is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- The AI Service Desk
- For
- IT and internal operations
- Price stated
- Simple per-admin pricing with unlimited employees at no extra cost siit.io/pricing
- Starting price
- 23 siit.io/pricing
- Free plan or trial
- Start a free trial siit.io
- Integrations claimed
- 500 siit.io · 100 siit.io/pricing pages disagree
- Certifications
- SOC II Type IIGDPR ComplianceGDPR CompliantSoc 2 Type II CompliantSOC 2GDPR
- Hosting
- USEU
- Customers named
- MonzoAiraloCrestaMiraklUnitAngelListSpendeskGorgias
What Siit's own pages state, read October 5, 2026: siit.io, siit.io/pricing, trust.siit.io, siit.io/customer-stories, siit.io/integrations. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Siit's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Siit, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Siit by email, built from the raw record of the edition. It shows:
- where Siit is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Siit, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.