AI Indexes
HR AI Index
September 2026 Edition, published September 17, 2026 · The permanent record of that edition, superseded since. The current standing is on the category page →
Index › Onboarding and employee experience › September 2026 Edition

Employee onboarding

Asked as “employee onboarding software”, and as “new hire onboarding platform”, on behalf of a mid-market B2B company. 55 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
25%
Contested · BambooHR 22%
25Rippling22BambooHR15Zoho People38others

25% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Rippling25%8%48accepted challenger
02BambooHR22%13%63accepted challenger
03Zoho People15%0%11accepted challenger
04HiBob11%4%26accepted challenger
05Personio5%0%14accepted challenger
06Connecteam5%9%11accepted challenger
07Gusto4%7%27accepted challenger
08Deel2%0%23accepted challenger
09Paycor2%10%10accepted challenger
Show the three products at 0%, ordered by negative rate
12Workday0%33%18criticized challenger
10Enboarder0%8%13accepted challenger
11Paylocity0%0%11accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
All ten head-to-head pages: the top five products, each against each

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
11
12
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Rippling25%
02BambooHR22%
03Zoho People15%
04HiBob11%
05Personio5%
06Connecteam5%
07Gusto4%
08Deel2%
09Paycor2%
10Enboarder0%
11Paylocity0%
12Workday0%

What they warned about

One of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
BambooHR
13%
8 of 63 labels negative · 7 of 12 models
“Limited workflow customization for complex processes, some advanced features paywalled behind higher tiers, no native global payroll” DeepSeek V4 Flash, negative prompt
Workday
33%
6 of 18 labels negative · 5 of 12 models · 1 hard negative
“What to Avoid - **Workday:** Overbuilt and overpriced for mid-sized companies” Kimi K2, paraphrase prompt
Rippling
8%
4 of 48 labels negative · 4 of 12 models
“No free tier (must commit to paid plan) ... Some small businesses find it **over-featured** for simple needs” Kimi K2, negative prompt
ADP RUN
100%
2 of 2 labels negative · 2 of 12 models · 1 hard negative
“**RUN Powered by ADP**: Users report frequent inability to reach help, automated responses that don't resolve issues, and payroll problems due to rigid templates” GLM 4.7 FlashX, negative prompt

What they cite

Citations exist only for the models that return a source list: fourteen of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

76 of 84 answers in this category came back with a source list, from 14 of 12 models: citations where the model returns them, or the search results it consulted. 1018 links across 247 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · HR Cloud36 answers · 41 citations · 11 models
vendor site · G235 answers · 37 citations · 12 models
26 answers · 31 citations · 11 models
25 answers · 35 citations · 11 models
vendor site · Personio25 answers · 29 citations · 9 models
vendor site · Zapier23 answers · 23 citations · 10 models
22 answers · 23 citations · 10 models
vendor site · Lever22 answers · 22 citations · 10 models
vendor site · HiBob20 answers · 30 citations · 11 models
20 answers · 20 citations · 8 models
vendor site · Rippling19 answers · 26 citations · 12 models
vendor site · G219 answers · 24 citations · 10 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

Search against answers

Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best employee onboarding software”, “employee onboarding software”, “onboarding platforms”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
Company and productsShareOwn site citedName searches, GoogleAI search demand, est.Organic visitsPaid search a month, est.Google ads, last 30 daysBest Google position
Rippling rippling.com25%1260301,00017,886712,399$42,013115
BambooHR bamboohr.com22%108290,5005511,055,247$44,6981061
Zoho parent site
Zoho People 15%
15%2776,60050
HiBob hibob.com11%33714,800154266,143$541204
Personio personio.com5%1062,40037224,863
Connecteam connecteam.com5%57349,500288312,449$13,504120
Gusto gusto.com4%870673,00010,5601,629,483118
Deel deel.com2%52640,5001,210307,175$330,608118
Paycor paycor.com2%228673,0001,8181,002,9001201
Trainual trainual.com2%9322,2009440,49810

Google's top ten for the three searches hold 20 sites; 2 of them are among the sites the models cited here (hibob.com, zapier.com). The first result for “best employee onboarding software” is paycor.com.

How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
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ModelDirect“What is the best employee onboarding software for a mid-market B2B company?”Paraphrase“Which new hire onboarding platform would you recommend to a mid-sized B2B company?”Comparative“What are the top onboarding platforms and how do they differ?”Budget-constrained“What is the best employee onboarding software for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating an employee onboarding software. What should we look at?”Negative“Which onboarding platforms should I avoid or be cautious about?”
Claude Haiku 4.5BambooHR
Two alternativesHiBob, Rippling
HiBobChanged
Two alternativesBambooHR, Rippling
no first choiceGoCo, Zoho People
Two alternativesCharlieHR, Homebase
no first choicenothing named
GPT-5.4 miniRippling
Three alternativesBambooHR, Deel, HiBob
RipplingHeld
Two alternativesBambooHR, Sapling
Rippling
Four alternativesBambooHR, Deel, Gusto, Workday
BambooHR
One alternativeWorkBright
no first choicenothing named
Gemini 3.5 FlashHiBob, Rippling
Four alternativesDeel, Enboarder, Tango, Trainual
RipplingChanged
Four alternativesBambooHR, Deel, Enboarder, HiBob
Rippling
Four alternativesBambooHR, Deel, Enboarder, Remote
Connecteam, Zoho People
Four alternativesHomebase, Notion, Trello, Workleap Onboarding
against: Freshteam
no first choice
Seven alternativesBambooHR, Deel, HiBob, Remote, Rippling, Tango, Trainual
against: SAP SuccessFactors, Workday
against: Appcues, BambooHR, Pendo, Rippling, Userpilot, WalkMe, Workday
Perplexity SonarRippling
Two alternativesBambooHR, HiBob
BambooHRChanged
Three alternativesADP Workforce Now, Paylocity, Rocketlane
Rippling
Six alternativesBambooHR, Click Boarding, Enboarder, Gusto, HR Cloud, Jira Service Management
Connecteam
Three alternativesCharlieHR, Homebase, Zoho People
no first choicenothing named
Grok 4.1 FastRippling
Three alternativesBambooHR, HiBob, Paycor
BambooHRChanged
Three alternativesEnboarder, Rippling, WorkBright
BambooHR
Eight alternativesADP, Appcues, Gusto, Paycor, Rocketlane, UKG Pro, UserGuiding, Workday
against: WalkMe
Connecteam
Six alternativesBambooHR, Gusto, Innform, Rippling, WebHR, Zoho People
BambooHR, Rippling
Four alternativesGusto, Paycor, Personio, Workday
against: BambooHR, Connecteam, Freshservice, Shufti
Mistral SmallPaycor
Three alternativesBambooHR, HiBob, Personio
HiBob, PersonioChanged
Two alternativesADP Workforce Now, Process Street
Rippling
Three alternativesBambooHR, Enboarder, SAP SuccessFactors
Gusto, Homebase
Two alternativesBambooHR, Rippling
no first choiceagainst: Gusto, Rippling, Workday
DeepSeek V4 FlashHiBob, Rippling
Two alternativesBambooHR, Paylocity
RipplingChanged
Three alternativesADP Workforce Now, BambooHR, Deel
no first choice
Nine alternativesBambooHR, Enboarder, Gusto, Lever, Rippling, SAP SuccessFactors, Trainual, WorkBright, Workday
Zoho People
Two alternativesConnecteam, Freshteam
no first choice
Two alternativesBambooHR, Rippling
against: Enboarder, HiBob, Sapling
against: ADP, ADP RUN, BambooHR, Gusto, Rippling, SAP SuccessFactors, Workday
Llama 4 MaverickBambooHR, HiBob, TrainualBambooHRChanged
Three alternativesLever, Paylocity, Trainual
no first choiceGusto, Zoho Peopleno first choicenothing named
Qwen 3.7 FlashBambooHR
Four alternativesLumos, Paycor, Personio, Rippling
RipplingChanged
Four alternativesBambooHR, Enboarder, Personio, WorkRamp
BambooHR, Rippling
Two alternativesDeel, Gusto
Zoho People
Three alternativesBambooHR, Breezy HR, Gusto
no first choiceagainst: Airtable, BambooHR, Excel templates, Freshservice, Monday.com, Workday
Kimi K2HiBob, Rippling
One alternativePaycor
against: BambooHR
BambooHRChanged
Three alternativesHiBob, Paycor, Rippling
against: Workday
BambooHR
Four alternativesGusto, Rippling, Workday, Zenefits
Deel
Four alternativesBambooHR, Connecteam, Gusto, TalentHR
no first choiceagainst: BambooHR, Boardsi, Paycom, Paycor, Rippling, Shine.com
GLM 4.7 FlashXPersonio
Five alternativesBambooHR, Deel, HiBob, Paycor, Rippling
RipplingChanged
One alternativeBambooHR
Rippling
Eight alternativesBambooHR, CloudEagle.ai, Deel, Greenhouse, HiBob, Namely, Oyster, Personio
TalentHR, Zoho People
Four alternativesBambooHR, Connecteam, Deel, Freshteam
no first choiceagainst: ADP RUN
MiniMax M2.5BambooHR
Three alternativesPaylocity, Personio, Rippling
PersonioChanged
Two alternativesSAP SuccessFactors, Workday
no first choiceagainst: ZenefitsZoho People
Two alternativesBambooHR, Gusto
no first choicenothing named
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-10-01 11:14yes98 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-10-01 08:32yes24 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-10-01 10:41yes1929 s
Direct recommendationPerplexity Sonarsonar2026-10-01 10:08yes194 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-10-01 10:31yes248 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-10-01 08:50yes1412 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-10-01 11:31yes2335 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-10-01 11:13yes52 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-10-01 12:00yes833 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-10-01 08:56yes1318 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-10-01 09:30yes1489 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-10-01 09:19yes818 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-10-01 10:15yes179 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-10-01 08:39yes34 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-10-01 11:18yes1226 s
ParaphrasePerplexity Sonarsonar2026-10-01 10:21yes202 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-10-01 09:56yes238 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-10-01 08:32yes55 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-10-01 11:09yes2328 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-10-01 08:30yes52 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-10-01 09:12no035 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-10-01 09:58yes2018 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-10-01 09:25yes2159 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-10-01 08:24yes1518 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-10-01 09:19yes108 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-10-01 07:30yes56 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-10-01 08:50yes1625 s
ComparativePerplexity Sonarsonar2026-10-01 07:44yes204 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-10-01 10:13yes2212 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-10-01 09:14yes138 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-10-01 10:15yes2351 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-10-01 10:38yes54 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-10-01 08:59yes1456 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-10-01 09:14yes1523 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-10-01 11:45yes2239 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-10-01 11:05yes1730 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-10-01 11:41yes109 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-10-01 10:39yes55 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-10-01 09:24yes1621 s
Budget constrainedPerplexity Sonarsonar2026-10-01 11:29yes174 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-10-01 08:17yes227 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-10-01 11:43yes53 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-10-01 07:44yes2334 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-10-01 07:59yes51 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-10-01 11:02yes537 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-10-01 10:07yes1526 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-10-01 07:57yes1231 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-10-01 08:40yes1324 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-10-01 08:32no06 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-10-01 09:26no07 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-10-01 10:41yes822 s
Scale constrainedPerplexity Sonarsonar2026-10-01 10:35yes164 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-10-01 08:37yes1410 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-10-01 10:32no06 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-10-01 11:27yes2055 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-10-01 11:14yes53 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-10-01 11:03no027 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-10-01 11:15yes1319 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-10-01 11:21yes1417 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-10-01 07:43yes516 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-10-01 07:40no02 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-10-01 09:41yes59 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-10-01 12:14yes2729 s
Negative framingPerplexity Sonarsonar2026-10-01 07:49yes203 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-10-01 11:47yes2211 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-10-01 08:34yes55 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-10-01 09:58yes2335 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-10-01 08:11yes52 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-10-01 11:22yes1247 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-10-01 10:49yes2424 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-10-01 11:46yes2389 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-10-01 11:39yes1728 s

Noise floor in this category

Flips between the edition run and its calibration repeat. Six prompts per model is a small sample; the index-wide floor is the number to trust.

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Claude Haiku 4.5
3 of 4 flipped
GPT-5.4 mini
2 of 4 flipped
Gemini 3.5 Flash
2 of 5 flipped
Perplexity Sonar
2 of 4 flipped
Grok 4.1 Fast
5 of 6 flipped
Mistral Small
4 of 4 flipped
DeepSeek V4 Flash
3 of 3 flipped
Llama 4 Maverick
3 of 3 flipped
Qwen 3.7 Flash
4 of 5 flipped
Kimi K2
3 of 4 flipped
GLM 4.7 FlashX
4 of 4 flipped
MiniMax M2.5
2 of 3 flipped

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

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Category-scoped readings
Absorb read as Absorb LMS
Deel HR read as Deel
HiBob HRIS read as HiBob
RUN Powered by ADP read as ADP RUN
SAP read as SAP SuccessFactors
ServiceNow read as ServiceNow HR Service Delivery
Workday HCM read as Workday
Unresolved, counted raw
Boardsi
Homebase All-in-One
Kin HR
Lumos
Shine.com
Shufti
Workleap Onboarding
Discontinued, still offered
No shut-down product was recommended here.
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