Small business▼−2Since September 2026: 2% → 0%, −2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
0%from 2% in September 2026
Inside the floor by 11 pointsRank 13 → 61 of 83
1 category · RankedInteract
34Judge labels
2First choices
2Negative labels
13 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Best standing
4% in Internal communications for mid-market buyers
Rank 10 of 86 in the mid-market standingaccepted challenger
1 of 14 models made it the first choice on the direct prompt; 6% of its 16 labels there were negative.
What the models named instead of Interact →By buyer segmentRead the same way at every buyer size.
Small business41 of 87
0%4 labels
under the label threshold
Mid-market10 of 86
4%16 labels
accepted challenger
Enterprise22 of 92
0%13 labels
accepted challenger
In internal communications · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Interact for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Internal communications and intranet | Onboarding and employee experience | 4% | 10 of 86 | 6% | 16 | accepted challenger | ▲+4Since September 2026: 0% → 4%, +4 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Interact held within the floor in its one category: no change cleared 13 points.
Best category · Internal communications · by segment
Mid-market▲+4Since September 2026: 0% → 4%, +4 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
4%from 0% in September 2026
Inside the floor by 9 pointsRank 21 → 10 of 83
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 13 pointsRank 18 → 22 of 87
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Internal communications | 0% | 4% | ▲+4Since September 2026: 0% → 4%, +4 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 21 → 10 of 86 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Interact across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Interact across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.1 Fast | 0 | 1 | 1 | 0 | 2 |
| Mistral Small | 0 | 1 | 1 | 0 | 2 |
| DeepSeek V4 Flash | 2 | 0 | 1 | 0 | 3 |
| Llama 4 Maverick | 0 | 1 | 0 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 1 | 0 | 1 | 2 |
| GPT-6 Luna | 0 | 0 | 1 | 0 | 1 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct11 labels1
Paraphrase0 labelsNone
Comparative16 labelsNone
Budget-constrained1 labelNone
Scale-constrained4 labels1
Negative2 labelsNone
First choiceAlternativeMentionNegative34 labels in all, every segment counted; 2 of the 2 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Good candidates for your size typically include Simpplr, Workvivo, MangoApps, Interact, or Igloo” DeepSeek V4 Flash · Internal communications · scale prompt · first choice
“Interact is the strongest default choice — it hits the sweet spot of enterprise-grade features” DeepSeek V4 Flash · Internal communications · direct prompt · first choice
“a well-rounded intranet platform with strong content management, people directories, and analytics, popular with mid-market organizations” Llama 4 Maverick · Internal communications · direct prompt · alternative
“Interact is another strong option, as it's best for mid-market organizations wanting an enterprise-grade intranet” Claude Haiku 4.5 · Internal communications · direct prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Platforms like Interact have more limited frontline capabilities.” MiniMax M2.5 · Internal communications · comparative prompt · soft negative
Named alongside
The products named in the same answers as Interact, over the 34 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Interact was named but was not.ShowHide
Named alongside
The products named in the same answers as Interact, over the 34 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Interact was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Interact. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 34 of the 34 answers that named Interact and are not a share of its labels.
Domains cited
simpplr.com26
mangoapps.com24
workvivo.com22
staffbase.com21
joinblink.com16
lumapps.com15
peoplemanagingpeople.com15
learn.g2.com14
oak.com12
g2.com11
176 of the 176 domain citations in answers naming Interact came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
interactsoftware.com ranks 3 on Google for the category's searches. In the answers, Interact takes 4% of first choices and Microsoft Teams takes 14%.ShowHide
Search and answers
interactsoftware.com ranks 3 on Google for the category's searches. In the answers, Interact takes 4% of first choices and Microsoft Teams takes 14%.
ShowHideIn search
Google, US estimatesPosition for “employee intranet”
–
not in the top ten
Position for “intranet platforms”
3
- Searches for its name, Google
- 49,500 a month (“interact”)
- AI search demand for its name, est.
- 54,099 a month
- Organic visits to its site
- about 15,216 a month
- Searches its site ranks for
- 2,424 · 97 in the top three
- Sites linking to it
- 2,082
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
4%
rank 10 of 86 in internal communications
Segment leader
14%
Microsoft Teams
- First choices
- 2 across its categories
- Named in
- 34 answers
- Its own site cited
- in 34 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on interactsoftware.com
1,667
subdomains included
Content
1,385
counted in the table below
Documentation
186
Product · Integration
1 · 0
| Kind | Pages | Last 90 days | 2025-11 to 2026-10 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 821 | 11 | 2026-10-02 | Internal communications, Performance management | |
| Webinar or virtual event | 187 | 3 | 2026-09-30 | Internal communications | |
| News or press | 125 | 5 | 2026-09-29 | Internal communications | |
| Report or ebook | 115 | 5 | 2026-09-10 | ||
| Conference or event | 73 | 10 | 2026-11-13 | ||
| Case study | 25 | 1 | 2026-08-06 | ||
| Comparison | 22 | 0 | 2026-03-15 | ||
| Glossary or explainer | 12 | 0 | 2025-02-04 | ||
| Template or tool | 5 | 0 | 2026-02-05 |
Most recent
- 2026-11-13See what great employee experience looks like conference or event
- 2026-11-11Ragan future of communications conference 2026 conference or event
- 2026-10-28Communicate ldn conference or event
- 2026-10-13Ragan internal communications conference 2026 conference or event
- 2026-10-06Gartner hr london2026 conference or event
- 2026-10-06Communicate boston 26 conference or event
Events in person
Upcoming
- October 13, 2026 to October 15, 2026Ragan’s Internal Communications ConferenceBuilding 92/Learning Center Microsoft, 15010 NE 36th Street, Seattle, United States · exhibits
- November 11, 2026 to November 13, 2026Ragan’s Future of Communications ConferenceHyatt Regency Austin 208 Barton Springs, Austin, United States · exhibits
Last twelve months
- December 3, 2025Communicate: LondonSt. Pancras London, Renaissance Hotel, London, UK · hosted
As the event pages on interactsoftware.com state them, read October 5, 2026.
How it is countedHide how it is counted
Every page interactsoftware.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.
Names read as Interact
What the judge wrote, as written, with how often. The vendor table decides that these count as Interact; a claim can dispute any of them.
Interact (formerly Staffbase) 1
Follow Interact
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Interact is its own company.ShowHide
The company
Interact is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- The AI-native employee experience platform
- For
- enterprises that need to connect office, frontline, and deskless employees across multiple locations, brands, and languages
- Certifications
- ISO 27001GDPRSOC 2ISO/IEC 27001:2022SOC 2 Type 2CCPAEU-US DPFUK Extension to EU-US DPF
- Hosting
- EMEAUSAGCCUSUK/EUUSA/EUEU
- Customers named
- Levi Strauss & Co.Domino’sNew York LifePiedmont HealthcareAcadian CompaniesAMSAudacyBettys & Taylors Group
- Not stated on the pages read
- Price, starting price, free plan or trial, integrations
What Interact's own pages state, read October 5, 2026: interactsoftware.com, interactsoftware.com, trust.interactsoftware.com, interactsoftware.com/features, interactsoftware.com/customers. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Interact's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Interact, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Interact by email, built from the raw record of the edition. It shows:
- where Interact is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Interact, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.