Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 13 pointsRank 87 → 71 of 71
Aspect · 1 category · RankedAspect WFM
20Judge labels
0First choices
18Negative labels
11 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Best standing
0% in Workforce management sui for enterprise buyers
Rank 78 of 78 in the mid-market standing
0 of 14 models made it the first choice on the direct prompt; 88% of its 8 labels there were negative.
By buyer segmentRead the same way at every buyer size.
Small businessnot named
0%
No model named it for this buyer.
Mid-market78 of 78
0%8 labels
under the label threshold
Enterprise81 of 81
0%12 labels
criticized challenger
In workforce management sui · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Aspect WFM for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Workforce management suites | Core HR and payroll | 0% | 78 of 78 | 88% | 8 | under 10 labels · led by Rippling at 17% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Aspect WFM held within the floor in its one category: no change cleared 13 points.
Best category · Workforce management sui · by segment
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 13 pointsRank 67 → 70 of 70
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Workforce management sui | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 87 → 78 of 78 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Aspect WFM across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Aspect WFM across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 1 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.1 Fast | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 2 | 2 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 1 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 1 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 2 | 2 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct0 labelsNone
Paraphrase0 labelsNone
Comparative2 labelsNone
Budget-constrained0 labelsNone
Scale-constrained0 labelsNone
Negative18 labelsNone
First choiceAlternativeMentionNegative20 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“or Aspect (complex multi-site)” Kimi K2 · Workforce management sui · comparative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Specifically called out for frequent complaints regarding complexity, support, and user interface.” Mistral Small · Workforce management sui · negative prompt · hard negative
“Aspect WFM (Alvaria) - 71% negative feedback rating ... Described as being "most cautious with"” MiniMax M2.5 · Workforce management sui · negative prompt · hard negative
“These suites are advised to be avoided unless you have a dedicated center of excellence” Mistral Small · Workforce management sui · negative prompt · hard negative
“"Avoid Verint/Alvaria unless you have a dedicated center of excellence."” Muse Glimmer 30B · Workforce management sui · negative prompt · hard negative
Named alongside
The products named in the same answers as Aspect WFM, over the 16 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Aspect WFM was named but was not.ShowHide
Named alongside
The products named in the same answers as Aspect WFM, over the 16 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Aspect WFM was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Aspect WFM. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 16 of the 16 answers that named Aspect WFM and are not a share of its labels.
Domains cited
assembled.com12
hr-ai-index.com11
g2.com7
firsthr.app6
nowsta.com6
hibob.com5
viewpointanalysis.com5
worldmetrics.org5
oracle.com4
rajeshkumar.xyz4
Sixty-five of the sixty-five domain citations in answers naming Aspect WFM came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
aspect.com is not in Google's top ten for any of the category's searches. In the answers, Aspect WFM takes 0% of first choices and Rippling takes 17%.ShowHide
Search and answers
aspect.com is not in Google's top ten for any of the category's searches. In the answers, Aspect WFM takes 0% of first choices and Rippling takes 17%.
ShowHideIn search
Google, US estimatesPosition for “wfm suites”
–
not in the top ten
Position for “workforce management software”
–
not in the top ten
- Searches for its name, Google
- 260 a month (“aspect wfm”)
- AI search demand for its name, est.
- 3 a month
- Organic visits to its site
- about 17,018 a month
- Searches its site ranks for
- 943 · 117 in the top three
- Sites linking to it
- 3,043
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
0%
rank 78 of 78 in workforce management sui
Segment leader
17%
Rippling
- First choices
- 0 across its categories
- Named in
- 16 answers
- Its own site cited
- in 16 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on aspect.com
3,622
subdomains included
Content
540
counted in the table below
Documentation
1,178
Product · Integration
0 · 2
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 377 | undated | Workforce planning, Workforce scheduling | ||
| Glossary or explainer | 39 | 0 | 2025-12-18 | ||
| Report or ebook | 27 | 0 | 2025-12-18 | ||
| Podcast or video | 26 | undated | |||
| Conference or event | 25 | 3 | 2026-09-22 | ||
| Comparison | 20 | 1 | 2026-09-01 | ||
| Webinar or virtual event | 17 | 0 | 2026-05-26 | ||
| Template or tool | 7 | 0 | 2025-12-18 | ||
| Case study | 2 | undated |
Most recent
- 2026-09-22The forum 2026 raisingstandards Ex9BNJDUBc71gkc conference or event
- 2026-09-22The forum 2026 raisingstandards GbUOJJGyRmFsc7D conference or event
- 2026-09-01Rebuilding capacity planning in the ai era an industry discussion q6d0VzUo4OTnJxT conference or event
- 2026-09-01Shrinkage actual vs calculated UsfTJpqYnOYJzpw comparison
- 2026-05-26Join us for the aspect insider webinar may 28 sSa2Qq7zfuxXzEA webinar or virtual event
- 2026-05-20Aspect insider what s new for aspect customers V6XlWGtvdQnD6sR conference or event
Events in person
Upcoming
- November 3, 2026The Forum: 2026 #RaisingStandardsPark Hall Hotel & Spa, Wolverhampton, UK · exhibits
As the event pages on aspect.com state them, read September 28, 2026.
How it is countedHide how it is counted
Every page aspect.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as Aspect WFM
What the judge wrote, as written, with how often. The vendor table decides that these count as Aspect WFM; a claim can dispute any of them.
Alvaria (formerly Aspect) 2Alvaria 1Aspect WFM (Alvaria) 1Aspect Workforce (Alvaria) 1Aspect/Alvaria 1Verint/Alvaria 1
Follow Aspect WFM
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Aspect is the company behind Aspect WFM.ShowHide
The company
Aspect is the company behind Aspect WFM.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- Enterprise workforce management for contact centers.
- For
- contact centers
- Certifications
- PCI DSS v4.0SOC2 Type 2ISO 27001
- Customers named
- Best EggRCN
- Not stated on the pages read
- Price, starting price, free plan or trial, integrations, hosting
What Aspect WFM's own pages state, read September 28, 2026: aspect.com, aspect.com/company/partners. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Aspect WFM's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Aspect WFM, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Aspect WFM by email, built from the raw record of the edition. It shows:
- where Aspect WFM is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Aspect WFM, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.