Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 13 pointsRank 57 → 63 of 71
Verint · 1 category · RankedVerint Workforce Management
37Judge labels
0First choices
19Negative labels
14 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Best standing
0% in Workforce management sui for mid-market buyers
Rank 77 of 78 in the mid-market standingcriticized challenger
0 of 14 models made it the first choice on the direct prompt; 59% of its 17 labels there were negative.
What the models named instead of Verint Workforce Management →By buyer segmentRead the same way at every buyer size.
Small business68 of 76
0%1 label
under the label threshold
Mid-market77 of 78
0%17 labels
criticized challenger
Enterprise78 of 81
0%19 labels
criticized challenger
In workforce management sui · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Verint Workforce Management for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Workforce management suites | Core HR and payroll | 0% | 77 of 78 | 59% | 17 | criticized challenger | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Verint Workforce Management held within the floor in its one category: no change cleared 13 points.
Best category · Workforce management sui · by segment
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 13 pointsRank 84 → 70 of 71
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 13 pointsRank 17 → 66 of 70
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Workforce management sui | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 84 → 77 of 78 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Verint Workforce Management across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Verint Workforce Management across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 1 | 0 | 1 | 2 |
| Gemini 3.5 Flash | 0 | 1 | 1 | 1 | 3 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.1 Fast | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 1 | 2 |
| Llama 4 Maverick | 0 | 0 | 0 | 1 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 1 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 1 | 1 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct2 labelsNone
Paraphrase1 labelNone
Comparative13 labels1not counted in share
Budget-constrained0 labelsNone
Scale-constrained0 labelsNone
Negative21 labelsNone
First choiceAlternativeMentionNegative37 labels in all, every segment counted; 0 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Strong for enterprise contact centers, particularly in compliance-heavy environments” DeepSeek V4 Flash · Workforce management sui · comparative prompt · alternative
“look at customer experience-centric WFM platforms like NICE CXone or Verint” Gemini 3.5 Flash · Workforce management sui · paraphrase prompt · alternative
“Call center / customer support WFM → NICE, Verint, or Genesys” GPT-5.4 mini · Workforce management sui · comparative prompt · alternative
“Best contact-center WFM: Verint or NICE CXone WFM” Perplexity Sonar · Workforce management sui · comparative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“These suites are advised to be avoided unless you have a dedicated center of excellence” Mistral Small · Workforce management sui · negative prompt · hard negative
“"Avoid Verint/Alvaria unless you have a dedicated center of excellence."” Muse Glimmer 30B · Workforce management sui · negative prompt · hard negative
“Older on-premises versions of Verint, NICE, or Alvaria (formerly Aspect)” Llama 4 Maverick · Workforce management sui · negative prompt · hard negative
“Verint (if you value a modern, differentiated platform)” GLM 4.7 FlashX · Workforce management sui · negative prompt · hard negative
Named alongside
The products named in the same answers as Verint Workforce Management, over the 37 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Verint Workforce Management was named but was not.ShowHide
Named alongside
The products named in the same answers as Verint Workforce Management, over the 37 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Verint Workforce Management was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Verint Workforce Management. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 37 of the 37 answers that named Verint Workforce Management and are not a share of its labels.
Domains cited
assembled.com22
g2.com16
hr-ai-index.com13
worldmetrics.org11
nowsta.com10
verint.comYour site10
guideflow.com9
ukg.com9
amplifai.com8
gitnux.org8
106 of the 116 domain citations in answers naming Verint Workforce Management came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
verint.com is not in Google's top ten for any of the category's searches. In the answers, Verint Workforce Management takes 0% of first choices and Rippling takes 17%.ShowHide
Search and answers
verint.com is not in Google's top ten for any of the category's searches. In the answers, Verint Workforce Management takes 0% of first choices and Rippling takes 17%.
ShowHideIn search
Google, US estimatesPosition for “wfm suites”
–
not in the top ten
Position for “workforce management software”
–
not in the top ten
- Searches for its name, Google
- 390 a month (“verint workforce management”)
- AI search demand for its name, est.
- 3 a month
- Its company's site
- verint.com shared with Verint's other products; the figures are the site's
- Organic visits to its site
- about 410,685 a month
- Searches its site ranks for
- 6,099 · 709 in the top three
- Sites linking to it
- 9,090
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
0%
rank 77 of 78 in workforce management sui
Segment leader
17%
Rippling
- First choices
- 0 across its categories
- Named in
- 37 answers
- Its own site cited
- in 37 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
Names read as Verint Workforce Management
What the judge wrote, as written, with how often. The vendor table decides that these count as Verint Workforce Management; a claim can dispute any of them.
Verint 8Verint WFM 4Verint (formerly Calabrio) 1Verint/Alvaria 1
Follow Verint Workforce Management
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Verint is the company behind Verint Workforce Management.ShowHide
The company
Verint is the company behind Verint Workforce Management.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- A suite of solutions purpose-built for the bank branch environment that helps drive higher productivity, increased sales, and better CX.
- For
- banks and credit unions
- Customers named
- Capitec BankAssociated BankLarge National BankRegions BankA national bankNeo BPOMSCRSA
- Not stated on the pages read
- Price, starting price, free plan or trial, integrations, certifications, hosting
What Verint Workforce Management's own pages state, read September 28, 2026: verint.com/branch-workforce-management, verint.com/workforce-management-essentials, verint.com/back-office-workforce-management, verint.com/verint-wfm-for-webex-contact-center, verint.com/workforce-management-software-wfm-solutions. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Verint Workforce Management's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Verint Workforce Management, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Verint Workforce Management by email, built from the raw record of the edition. It shows:
- where Verint Workforce Management is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Verint Workforce Management, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.