AI Indexes
HR AI Index
Index › Products › Workativ · October 2026 Edition
1 category · Named, not ranked

Workativ

3Judge labels
0First choices
0Negative labels
3 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Standing
2 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Workativ was named 2 times in HR help desk, where Zoho Desk led with 19%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
In hr help desk · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Workativ for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
HR help desk and case managementOnboarding and employee experience0%39 of 1080%2under 10 labels · led by Zoho Desk at 19%newNew since September 2026: not ranked then, 0% now.

Movement

Since September 2026, Workativ held within the floor in its one category: no change cleared 13 points.

Best category · HR help desk · by segment

Mid-marketnewNew since September 2026: not ranked then, 0% now.
0%from 0% in September 2026
Inside the floor by 13 pointsRank 35 of 99, unchanged
EnterprisegoneNot named this edition; 0% in September 2026.
0%from 0% in September 2026
Inside the floor by 13 pointsNot ranked

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
HR help desk0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 39 of 108, unchanged

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated Workativ across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash01001
Perplexity Sonar00000
Grok 4.1 Fast00000
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K200000
GLM 4.7 FlashX01001
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00000

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct0 labelsNone
Paraphrase0 labelsNone
Comparative1 labelNone
Budget-constrained1 labelNone
Scale-constrained1 labelNone
Negative0 labelsNone
First choiceAlternativeMentionNegative3 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“ClearFeed, Workativ, or eesel AI: These tools layer directly onto your existing messaging apps” Gemini 3.5 Flash · HR help desk · scale prompt · alternative
“Want to reduce ticket volume with a chatbot first | Workativ” GLM 4.7 FlashX · HR help desk · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Workativ, over the 3 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Workativ was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Rippling2 of 31Not among the top eight
ServiceNow HR Service Delivery2 of 30Not among the top eight
Zendesk2 of 30Not among the top eight
HiBob1 of 31Not among the top eight
Zoho Desk1 of 31Not among the top eight
ADP1 of 30Not among the top eight
BambooHR1 of 30Not among the top eight
ClearFeed1 of 30Not among the top eight
Click Boarding1 of 30Not among the top eight
Connecteam1 of 30Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Workativ. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 3 of the 3 answers that named Workativ and are not a share of its labels.

Domains cited

hrcloud.com2
peoplemanagingpeople.com2
workativ.comYour site2
zendesk.com2
appsruntheworld.com1
atlassian.com1
bizbot.com1
capterra.com1
cio.economictimes.indiatimes.com1
clearfeed.ai1

Twelve of the fourteen domain citations in answers naming Workativ came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

workativ.com is not in Google's top ten for any of the category's searches. In the answers, Workativ takes 0% of first choices and Zoho Desk takes 19%.
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In search

Google, US estimates
Position for “hr help desk software”
–
not in the top ten
Position for “hr service delivery tools”
–
not in the top ten
Searches for its name, Google
70 a month (“workativ”)
AI search demand for its name, est.
2 a month
Organic visits to its site
about 1,110 a month
Searches its site ranks for
496 · 12 in the top three
Sites linking to it
976
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on Google
None found in Google's ad transparency records for the US

In answers

This edition
Share of first choices
0%
rank 39 of 108 in HR help desk
Segment leader
19%
Zoho Desk
First choices
0 across its categories
Named in
3 answers
Its own site cited
in 3 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on workativ.com
352
subdomains included
Content
112
counted in the table below
Documentation
0
Product · Integration
8 · 58
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog98152026-09-09Employee onboarding, HRIS and HCM platforms
Comparison1212026-07-10
Case study1undated
Glossary or explainer102026-06-22
How it is countedHide how it is counted

Every page workativ.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read September 29, 2026.

Follow Workativ

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Workativ is its own company.
ShowHide

In its own words

Stated by the vendor, not checked
Positioning
AI agent platform for HR and IT teams
For
HR and IT teams
Price stated
Workativ uses session and execution-based pricing you pay for what you use, not for headcount. Plans start at $349/month (Business, full HR and IT automation), and custom pricing for Mid-Market and Enterprise organizations. No per-user fees. workativ.com
Starting price
349 workativ.com
Free plan or trial
Get a free demo workativ.com
Integrations claimed
100 workativ.com
Certifications
SOC 2 Type IIISO 27001GDPRHIPAAISO/IEC 27001:2013 compliantISO 27001 CertifiedSOC II CertifiedGDPR Compliant
Customers named
GoTo
Not stated on the pages read
Hosting

What Workativ's own pages state, read October 5, 2026: workativ.com, workativ.com/pricing, workativ.com/security, workativ.com/features/app-workflow, workativ.com/integrations. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Workativ's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Workativ, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Workativ by email, built from the raw record of the edition. It shows:

  • where Workativ is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Workativ, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at workativ.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.