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HR AI Index
Index › Products › ADP · October 2026 Edition
14 categories · Ranked

ADP

201Judge labels
34First choices
62Negative labels
14 / 14Models named it
14Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Best standing
31% in Payroll software for enterprise buyers
Rank 4 of 58 in the mid-market standingcriticized challenger
2 of 14 models made it the first choice on the direct prompt; 33% of its 30 labels there were negative.
What the models named instead of ADP →
By buyer segmentStrongest at enterprise.
In payroll software · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named ADP for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Payroll softwareCore HR and payroll9%4 of 5833%30criticized challenger=heldSince September 2026: 11% → 10%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Global payroll and employer of recordCore HR and payroll0%19 of 6133%9under 10 labels · led by Deel at 30%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
HRIS and HCM platformsCore HR and payroll0%22 of 6638%8under 10 labels · led by Rippling at 26%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
HR compliance and policy managementCore HR and payroll0%41 of 9720%5under 10 labels · led by Rippling at 19%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
HR help desk and case managementOnboarding and employee experience0%108 of 10880%5under 10 labels · led by Zoho Desk at 19%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Employee onboardingOnboarding and employee experience0%33 of 8725%4under 10 labels · led by Rippling at 25%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
HSA and FSA administratorsCompensation and total rewards0%64 of 11133%3under 10 labels · led by HealthEquity at 29%
Applicant tracking systemsTalent acquisition0%61 of 65100%2under 10 labels · led by Greenhouse at 40%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Leave and absence managementCore HR and payroll0%72 of 9550%2under 10 labels · led by BambooHR at 28%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Financial wellness platformsCompensation and total rewards0%73 of 1170%1under 10 labels · led by LearnLux at 24%
Learning management systemsLearning and development0%55 of 61100%1under 10 labels · led by TalentLMS at 51%newNew since September 2026: not ranked then, 0% now.
People analyticsWorkforce planning and analytics0%85 of 114100%1under 10 labels · led by Crunchr at 22%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Performance managementPerformance and talent management0%75 of 85100%1under 10 labels · led by Lattice at 43%newNew since September 2026: not ranked then, 0% now.
Talent intelligencePerformance and talent management0%52 of 900%1under 10 labels · led by Pin at 27%newNew since September 2026: not ranked then, 0% now.

Movement

Since September 2026, ADP held within the floor in all fourteen categories: no change cleared 13 points.

Best category · Payroll software · by segment

Small business▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 11 pointsRank 32 → 10 of 47
Mid-market=heldSince September 2026: 11% → 10%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
10%from 11% in September 2026
Inside the floor by 13 pointsRank 4 of 55, unchanged
Enterprise▲+3Since September 2026: 32% → 35%, +3 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
35%from 32% in September 2026
Inside the floor by 10 pointsRank 1 of 50, unchanged

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Payroll software11%10%=heldSince September 2026: 11% → 10%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 4 of 58, unchanged
Global payroll0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 15 → 19 of 61
HRIS and HCM platforms0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 43 → 22 of 66
HR compliance0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 67 → 41 of 97
HR help desk0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 81 → 108 of 108
Employee onboarding0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 76 → 33 of 87
HSA & FSA admin0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 64 of 111, unchanged
Applicant tracking syste0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 42 → 61 of 65
Leave0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 74 → 72 of 95
Financial wellness0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 73 of 117, unchanged
Learning management syst0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 55 of 61, unchanged
People analytics0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 56 → 85 of 114
Performance management0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 75 of 85, unchanged
Talent intelligence0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 52 of 90, unchanged

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated ADP across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.503216
GPT-5.4 mini01203
Gemini 3.5 Flash01449
Perplexity Sonar10102
Grok 4.1 Fast04138
Mistral Small20305
DeepSeek V4 Flash02169
Llama 4 Maverick01203
Qwen 3.7 Flash10146
Kimi K202147
GLM 4.7 FlashX11024
MiniMax M2.504026
GPT-6 Luna00101
Muse Glimmer 30B01034

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct23 labels6
Paraphrase40 labels24
Comparative50 labels7not counted in share
Budget-constrained16 labels3
Scale-constrained17 labels1
Negative55 labels1not counted in share
First choiceAlternativeMentionNegative201 labels in all, every segment counted; 34 of the 42 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“If your B2B business is mature, growing rapidly, or faces strict regulatory environments, ADP Workforce Now is the safer long-term investment.” Qwen 3.7 Flash · Payroll software · paraphrase prompt · first choice
“ADP is especially noted for being a tried and tested system for mid-sized companies operating across multiple states” Mistral Small · Payroll software · paraphrase prompt · first choice
“I'd most often recommend ADP if your priorities are multi-state payroll, scalability, and a proven system.” Perplexity Sonar · Payroll software · paraphrase prompt · first choice
“Rippling and ADP are top contenders due to their scalability, global capabilities, and strong payroll features” Mistral Small · Payroll software · direct prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Who should avoid: Companies looking for a modern, integrated performance experience... you're better off using a dedicated performance tool” DeepSeek V4 Flash · Performance management · negative prompt · hard negative
“Severe customer support issues ... Payroll processing failures — missed payrolls, tax filings not submitted” DeepSeek V4 Flash · Payroll software · negative prompt · hard negative
“Punitive contracts with hidden fees that make switching providers nearly impossible” DeepSeek V4 Flash · HR help desk · negative prompt · hard negative
“beware of HR-suite-bundled LMSs if you care about actual learning outcomes” DeepSeek V4 Flash · Learning management syst · negative prompt · hard negative

Named alongside

The products named in the same answers as ADP, over the 201 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and ADP was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Gusto81 of 20123Compare →
UKG Pro60 of 2013Not among the top eight
Workday57 of 2016Not among the top eight
Deel51 of 2017Not among the top eight
BambooHR47 of 20111Not among the top eight
Dayforce47 of 2011Not among the top eight
Papaya Global31 of 2013Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named ADP. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 187 of the 201 answers that named ADP and are not a share of its labels.

Search and answers

adp.com ranks 2 on Google for the category's searches. In the answers, ADP takes 9% of first choices and Rippling takes 20%.
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In search

Google, US estimates
Position for “payroll software”
–
not in the top ten
Position for “payroll platforms”
2
Searches for its name, Google
2,740,000 a month (“adp”)
AI search demand for its name, est.
23,897 a month
Organic visits to its site
about 13,578,070 a month
Searches its site ranks for
219,668 · 33,371 in the top three
Sites linking to it
64,315
Paid Google search
25 searches its ads show for, about 964 clicks and $62,421 a month (estimate)
Ads on GoogleDetailLess
108+ ads · 84 text, 15 video, 9 image · 108 shown in the last 30 days

First shown February 2022, as ADP, Inc, verified. Ads started 2025-10 to 2026-09: 44 in the year, 64 before. 12 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
9%
rank 4 of 58 in payroll software
Segment leader
20%
Rippling
First choices
34 across its categories
Named in
201 answers
Its own site cited
in 187 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on adp.com
10,016
subdomains included
Content
4,548
counted in the table below
Documentation
2
Product · Integration
48 · 8
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog4,185512026-09-17People analytics, Pay equity
Report or ebook10872026-08-11Benefits administration, People analytics
Template or tool9602026-06-03Learning management syst
Comparison5112026-08-05Performance management, Pay equity
Glossary or explainer4932026-08-05HRIS and HCM platforms, Performance management
News or press45undatedPayroll software
Conference or event502025-02-01
Webinar or virtual event402019-12-01
Case study302026-04-30
Podcast or video202023-07-01
How it is countedHide how it is counted

Every page adp.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as ADP

What the judge wrote, as written, with how often. The vendor table decides that these count as ADP; a claim can dispute any of them.
ADP (Automatic Data Processing) 2ADP (RUN Powered by ADP) 2ADP (ADP RUN / Workforce Now) 1ADP (Performance module within ADP Workforce Now) 1ADP (Vantage / Run) 1ADP (Vantage HCM / Workforce Now) 1ADP (Workforce Now / ADP TotalSource) 1ADP (Workforce Now / Vantage HCM) 1ADP (including RUN Powered by ADP) 1ADP / Paycor / Paycom-style HCM platforms 1ADP/RUN Powered by ADP 1Paylocity/ADP 1

Follow ADP

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

ADP is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
ADP offers industry-leading online payroll and HR solutions, plus tax, compliance, benefit administration and more.
For
small business, midsized business, large business, and organizations of all types and sizes
Price stated
Get 3 months FREE when you sign up for small business payroll. adp.com
Free plan or trial
Get 3 months FREE adp.com
Hosting
more than 140 countries
Customers named
Steve MaddenGold’s Gym
Not stated on the pages read
Starting price, integrations, certifications

What ADP's own pages state, read September 28, 2026: adp.com, adp.com/what-we-offer/products/lyric.aspx. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when ADP's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as ADP, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for ADP by email, built from the raw record of the edition. It shows:

  • where ADP is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name ADP, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.

A verification link goes to your work email; an address at adp.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.