| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Payroll software | Core HR and payroll | 9% | 4 of 58 | 33% | 30 | criticized challenger | =heldSince September 2026: 11% → 10%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
| Global payroll and employer of record | Core HR and payroll | 0% | 19 of 61 | 33% | 9 | under 10 labels · led by Deel at 30% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
| HRIS and HCM platforms | Core HR and payroll | 0% | 22 of 66 | 38% | 8 | under 10 labels · led by Rippling at 26% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
| HR compliance and policy management | Core HR and payroll | 0% | 41 of 97 | 20% | 5 | under 10 labels · led by Rippling at 19% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
| HR help desk and case management | Onboarding and employee experience | 0% | 108 of 108 | 80% | 5 | under 10 labels · led by Zoho Desk at 19% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
| Employee onboarding | Onboarding and employee experience | 0% | 33 of 87 | 25% | 4 | under 10 labels · led by Rippling at 25% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
| HSA and FSA administrators | Compensation and total rewards | 0% | 64 of 111 | 33% | 3 | under 10 labels · led by HealthEquity at 29% | |
| Applicant tracking systems | Talent acquisition | 0% | 61 of 65 | 100% | 2 | under 10 labels · led by Greenhouse at 40% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
| Leave and absence management | Core HR and payroll | 0% | 72 of 95 | 50% | 2 | under 10 labels · led by BambooHR at 28% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
| Financial wellness platforms | Compensation and total rewards | 0% | 73 of 117 | 0% | 1 | under 10 labels · led by LearnLux at 24% | |
| Learning management systems | Learning and development | 0% | 55 of 61 | 100% | 1 | under 10 labels · led by TalentLMS at 51% | newNew since September 2026: not ranked then, 0% now. |
| People analytics | Workforce planning and analytics | 0% | 85 of 114 | 100% | 1 | under 10 labels · led by Crunchr at 22% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
| Performance management | Performance and talent management | 0% | 75 of 85 | 100% | 1 | under 10 labels · led by Lattice at 43% | newNew since September 2026: not ranked then, 0% now. |
| Talent intelligence | Performance and talent management | 0% | 52 of 90 | 0% | 1 | under 10 labels · led by Pin at 27% | newNew since September 2026: not ranked then, 0% now. |
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Payroll software | 11% | 10% | =heldSince September 2026: 11% → 10%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 4 of 58, unchanged |
| Global payroll | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 15 → 19 of 61 |
| HRIS and HCM platforms | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 43 → 22 of 66 |
| HR compliance | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 67 → 41 of 97 |
| HR help desk | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 81 → 108 of 108 |
| Employee onboarding | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 76 → 33 of 87 |
| HSA & FSA admin | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 64 of 111, unchanged |
| Applicant tracking syste | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 42 → 61 of 65 |
| Leave | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 74 → 72 of 95 |
| Financial wellness | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 73 of 117, unchanged |
| Learning management syst | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 55 of 61, unchanged |
| People analytics | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 56 → 85 of 114 |
| Performance management | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 75 of 85, unchanged |
| Talent intelligence | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 52 of 90, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 3 | 2 | 1 | 6 |
| GPT-5.4 mini | 0 | 1 | 2 | 0 | 3 |
| Gemini 3.5 Flash | 0 | 1 | 4 | 4 | 9 |
| Perplexity Sonar | 1 | 0 | 1 | 0 | 2 |
| Grok 4.1 Fast | 0 | 4 | 1 | 3 | 8 |
| Mistral Small | 2 | 0 | 3 | 0 | 5 |
| DeepSeek V4 Flash | 0 | 2 | 1 | 6 | 9 |
| Llama 4 Maverick | 0 | 1 | 2 | 0 | 3 |
| Qwen 3.7 Flash | 1 | 0 | 1 | 4 | 6 |
| Kimi K2 | 0 | 2 | 1 | 4 | 7 |
| GLM 4.7 FlashX | 1 | 1 | 0 | 2 | 4 |
| MiniMax M2.5 | 0 | 4 | 0 | 2 | 6 |
| GPT-6 Luna | 0 | 0 | 1 | 0 | 1 |
| Muse Glimmer 30B | 0 | 1 | 0 | 3 | 4 |
Verbatim evidence the judge attached to positive labels.
“If your B2B business is mature, growing rapidly, or faces strict regulatory environments, ADP Workforce Now is the safer long-term investment.” Qwen 3.7 Flash · Payroll software · paraphrase prompt · first choice
“ADP is especially noted for being a tried and tested system for mid-sized companies operating across multiple states” Mistral Small · Payroll software · paraphrase prompt · first choice
“I'd most often recommend ADP if your priorities are multi-state payroll, scalability, and a proven system.” Perplexity Sonar · Payroll software · paraphrase prompt · first choice
“Rippling and ADP are top contenders due to their scalability, global capabilities, and strong payroll features” Mistral Small · Payroll software · direct prompt · first choice
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Who should avoid: Companies looking for a modern, integrated performance experience... you're better off using a dedicated performance tool” DeepSeek V4 Flash · Performance management · negative prompt · hard negative
“Severe customer support issues ... Payroll processing failures — missed payrolls, tax filings not submitted” DeepSeek V4 Flash · Payroll software · negative prompt · hard negative
“Punitive contracts with hidden fees that make switching providers nearly impossible” DeepSeek V4 Flash · HR help desk · negative prompt · hard negative
“beware of HR-suite-bundled LMSs if you care about actual learning outcomes” DeepSeek V4 Flash · Learning management syst · negative prompt · hard negative
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 187 of the 201 answers that named ADP and are not a share of its labels.
410 of the 479 domain citations in answers naming ADP came from somebody else's page.
Pages are listed as the models cited them.
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 4,185 | 51 | 2026-09-17 | People analytics, Pay equity | |
| Report or ebook | 108 | 7 | 2026-08-11 | Benefits administration, People analytics | |
| Template or tool | 96 | 0 | 2026-06-03 | Learning management syst | |
| Comparison | 51 | 1 | 2026-08-05 | Performance management, Pay equity | |
| Glossary or explainer | 49 | 3 | 2026-08-05 | HRIS and HCM platforms, Performance management | |
| News or press | 45 | undated | Payroll software | ||
| Conference or event | 5 | 0 | 2025-02-01 | ||
| Webinar or virtual event | 4 | 0 | 2019-12-01 | ||
| Case study | 3 | 0 | 2026-04-30 | ||
| Podcast or video | 2 | 0 | 2023-07-01 |
Every page adp.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
What ADP's own pages state, read September 28, 2026: adp.com, adp.com/what-we-offer/products/lyric.aspx. A claimed page can correct any of them.
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when ADP's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as ADP, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
A new claim receives the current edition's vendor brief for ADP by email, built from the raw record of the edition. It shows: