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HR AI Index
Index › Products › Paycom · October 2026 Edition
14 categories · Ranked

Paycom

174Judge labels
8First choices
44Negative labels
13 / 14Models named it
14Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Best standing
7% in Payroll software for mid-market buyers
Rank 5 of 58 in the mid-market standingaccepted challenger
2 of 14 models made it the first choice on the direct prompt; 9% of its 22 labels there were negative.
What the models named instead of Paycom →
By buyer segmentRead the same way at every buyer size.
In payroll software · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Paycom for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Payroll softwareCore HR and payroll7%5 of 589%22accepted challenger▲+2Since September 2026: 6% → 8%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Compensation managementCompensation and total rewards4%6 of 14012%17accepted challenger▲+4Since September 2026: 0% → 4%, +4 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
HRIS and HCM platformsCore HR and payroll0%51 of 6633%12criticized challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Time and attendanceCore HR and payroll0%20 of 8610%10accepted challenger▼−2Since September 2026: 2% → 0%, −2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Benefits administrationCore HR and payroll0%55 of 6743%7under 10 labels · led by Gusto at 20%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
HR compliance and policy managementCore HR and payroll0%28 of 970%4under 10 labels · led by Rippling at 19%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Earned wage accessCompensation and total rewards0%18 of 540%3under 10 labels · led by Tapcheck at 38%newNew since September 2026: not ranked then, 0% now.
Leave and absence managementCore HR and payroll0%74 of 9550%2under 10 labels · led by BambooHR at 28%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Succession planningPerformance and talent management0%86 of 9350%2under 10 labels · led by Lattice at 28%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Workforce schedulingCore HR and payroll0%107 of 108100%2under 10 labels · led by Deputy at 37%newNew since September 2026: not ranked then, 0% now.
Employee onboardingOnboarding and employee experience0%78 of 87100%1under 10 labels · led by Rippling at 25%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Global payroll and employer of recordCore HR and payroll0%44 of 610%1under 10 labels · led by Deel at 30%newNew since September 2026: not ranked then, 0% now.
HR help desk and case managementOnboarding and employee experience0%102 of 108100%1under 10 labels · led by Zoho Desk at 19%newNew since September 2026: not ranked then, 0% now.
Workforce management suitesCore HR and payroll0%45 of 780%1under 10 labels · led by Rippling at 17%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, Paycom held within the floor in all fourteen categories: no change cleared 13 points.

Best category · Payroll software · by segment

Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 13 pointsRank 31 → 43 of 47
Mid-market▲+2Since September 2026: 6% → 8%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
8%from 6% in September 2026
Inside the floor by 11 pointsRank 5 of 55, unchanged
Enterprise▼−2Since September 2026: 6% → 4%, −2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
4%from 6% in September 2026
Inside the floor by 11 pointsRank 6 → 8 of 50

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Compensation management0%4%▲+4Since September 2026: 0% → 4%, +4 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 43 → 6 of 140
Payroll software6%8%▲+2Since September 2026: 6% → 8%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 5 of 58, unchanged
Time and attendance2%0%▼−2Since September 2026: 2% → 0%, −2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 14 → 20 of 86
HRIS and HCM platforms0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 42 → 51 of 66
Benefits administration0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 41 → 55 of 67
HR compliance0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 34 → 28 of 97
Earned wage access0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 18 of 54, unchanged
Leave0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 52 → 74 of 95
Succession planning0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 82 → 86 of 93
Workforce scheduling0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 107 of 108, unchanged
Employee onboarding0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 42 → 78 of 87
Global payroll0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 44 of 61, unchanged
HR help desk0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 102 of 108, unchanged
Workforce management sui0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 65 → 45 of 78

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated Paycom across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.512115
GPT-5.4 mini02204
Gemini 3.5 Flash04127
Perplexity Sonar03216
Grok 4.1 Fast236617
Mistral Small11316
DeepSeek V4 Flash05139
Llama 4 Maverick01203
Qwen 3.7 Flash06017
Kimi K201214
GLM 4.7 FlashX12205
MiniMax M2.512317
GPT-6 Luna00000
Muse Glimmer 30B03115

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct35 labels4
Paraphrase28 labels2
Comparative44 labelsNone
Budget-constrained10 labels1
Scale-constrained18 labels1
Negative39 labelsNone
First choiceAlternativeMentionNegative174 labels in all, every segment counted; 8 of the 8 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Paycom is highlighted for mid-market businesses that want staff to run their own payroll” Mistral Small · Payroll software · paraphrase prompt · first choice
“ADP Workforce Now, Paycom, and Paycor are often top recommendations” MiniMax M2.5 · Payroll software · direct prompt · first choice
“Best for mid-market businesses looking to have staff run their own payroll” Claude Haiku 4.5 · Payroll software · direct prompt · first choice
“Shortlist 3–5: ADP, Paycom, Rippling for most mid-sized fits” Grok 4.1 Fast · Payroll software · scale prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Verdict: Avoid if you prefer a modular HR tech stack that integrates easily with outside vendors.” Gemini 3.5 Flash · HRIS and HCM platforms · negative prompt · hard negative
“Paycom consistently receives some of the harshest criticism from HR and payroll professionals” DeepSeek V4 Flash · Benefits administration · negative prompt · hard negative
“Legal troubles like an SEC settlement for overbilling, ongoing securities fraud class action” Grok 4.1 Fast · Payroll software · negative prompt · hard negative
“Recurring themes of poor UX, integration failures, inflexible contracts, and slow support” Grok 4.1 Fast · HR help desk · negative prompt · hard negative

Named alongside

The products named in the same answers as Paycom, over the 174 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Paycom was named but was not.
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ProductSame answerTook the first choice insteadHead to head
UKG Pro49 of 1748Not among the top eight
Dayforce42 of 1746Not among the top eight
BambooHR37 of 1747Not among the top eight
ADP34 of 1747Compare →
Deel30 of 1742Not among the top eight
Workday28 of 1746Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Paycom. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 170 of the 174 answers that named Paycom and are not a share of its labels.

Search and answers

paycom.com is not in Google's top ten for any of the category's searches. In the answers, Paycom takes 7% of first choices and Rippling takes 20%.
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In search

Google, US estimates
Position for “payroll software”
–
not in the top ten
Position for “payroll platforms”
–
not in the top ten
Searches for its name, Google
550,000 a month (“paycom”)
AI search demand for its name, est.
3,427 a month
Organic visits to its site
about 760,349 a month
Searches its site ranks for
27,594 · 2,017 in the top three
Sites linking to it
5,515
Paid Google search
7 searches its ads show for, about 99 clicks and $2,652 a month (estimate)
Ads on GoogleDetailLess
105+ ads · 61 video, 44 text · 13 shown in the last 30 days

First shown October 2021, as Paycom Payroll, LLC, verified. Ads started 2025-10 to 2026-09: 73 in the year, 32 before. 15 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
7%
rank 5 of 58 in payroll software
Segment leader
20%
Rippling
First choices
8 across its categories
Named in
174 answers
Its own site cited
in 170 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on paycom.com
1,602
subdomains included
Content
1,374
counted in the table below
Documentation
0
Product · Integration
0 · 0
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog707212026-09-28
News or press44582026-09-24
Podcast or video14902026-01-23
Glossary or explainer2062026-08-28
Template or tool1762026-09-10
Case study1502026-01-05
Comparison1102026-06-15
Conference or event6undated
Webinar or virtual event402026-02-17
How it is countedHide how it is counted

Every page paycom.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as Paycom

What the judge wrote, as written, with how often. The vendor table decides that these count as Paycom; a claim can dispute any of them.
Paycom / Paycor 1Paycor/Paycom 1

Follow Paycom

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Paycom is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
The #1 HR and Payroll Software
For
organizations
Price stated
Paycom pricing depends on the tools you need to empower your workforce. Our “Core” is the minimum used by all Paycom clients. paycom.com/pricing
Certifications
ISO- and SOC-certified security standardsISO/IEC 27001ISO 22301ISO 9001ISO/IEC 27701ISO/IEC 42001SOC 1SOC 2
Customers named
The New England PatriotsThe St. JamesHouston Eye AssociatesYMCA of Metro DenverVirginia’s largest hotel operatorAmazon delivery service partnerWaukegan Park DistrictGraeter’s Ice Cream
Not stated on the pages read
Starting price, free plan or trial, integrations, hosting

What Paycom's own pages state, read September 28, 2026: paycom.com, paycom.com/pricing, paycom.com/about/security, paycom.com/resources/case-studies. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Paycom's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Paycom, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Paycom by email, built from the raw record of the edition. It shows:

  • where Paycom is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Paycom, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at paycom.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.