Small business▲+7Since September 2026: 0% → 7%, +7 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
7%from 0% in September 2026
Inside the floor by 6 pointsRank 67 → 3 of 89
Microsoft 365 for frontline · 1 category · RankedMicrosoft 365 for Frontline Workers
70Judge labels
6First choices
35Negative labels
14 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Best standing
6% in Frontline employee apps for small business buyers
Rank 14 of 106 in the mid-market standingcriticized challenger
0 of 14 models made it the first choice on the direct prompt; 50% of its 24 labels there were negative.
What the models named instead of Microsoft 365 for Frontline Workers →By buyer segmentRead the same way at every buyer size.
Small business3 of 90
6%24 labels
criticized challenger
Mid-market14 of 106
2%24 labels
criticized challenger
Enterprise7 of 91
4%22 labels
criticized challenger
In frontline employee apps · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Microsoft 365 for Frontline Workers for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Frontline employee apps | Onboarding and employee experience | 2% | 14 of 106 | 50% | 24 | criticized challenger | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Microsoft 365 for Frontline Workers held within the floor in its one category: no change cleared 13 points.
Best category · Frontline employee apps · by segment
Mid-market▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 11 pointsRank 28 → 13 of 100
Enterprise▼−2Since September 2026: 6% → 5%, −2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
5%from 6% in September 2026
Inside the floor by 11 pointsRank 3 → 7 of 82
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Frontline employee apps | 0% | 2% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 28 → 14 of 106 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Microsoft 365 for Frontline Workers across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Microsoft 365 for Frontline Workers across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 1 | 0 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 1 | 1 | 2 |
| Perplexity Sonar | 0 | 0 | 0 | 1 | 1 |
| Grok 4.1 Fast | 0 | 0 | 1 | 2 | 3 |
| Mistral Small | 0 | 0 | 0 | 2 | 2 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 1 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 1 | 2 | 3 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 2 | 0 | 1 | 3 |
| MiniMax M2.5 | 1 | 0 | 1 | 0 | 2 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 0 | 1 | 0 | 1 | 2 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct9 labelsNone
Paraphrase7 labels3
Comparative11 labels4not counted in share
Budget-constrained15 labels3
Scale-constrained5 labelsNone
Negative23 labelsNone
First choiceAlternativeMentionNegative70 labels in all, every segment counted; 6 of the 10 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Communication + scheduling + workflow + enterprise security → Microsoft 365/Teams” GPT-5.4 mini · Frontline employee apps · comparative prompt · first choice
“Microsoft Teams (Best Overall for B2B)” MiniMax M2.5 · Frontline employee apps · paraphrase prompt · first choice
“tools like Microsoft Teams, Slack (with proper configs), or dedicated frontline platforms ... are generally safer” Kimi K2 · Frontline employee apps · negative prompt · alternative
“Native Teams workflows (Shifts, Walkie Talkie, Tasks, Approvals) with F1/F3 licensing” GLM 4.7 FlashX · Frontline employee apps · comparative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Microsoft Teams due to low adoption among deskless workers and being expensive for what you get” Llama 4 Maverick · Frontline employee apps · negative prompt · hard negative
“Avoid generic tools (like standard Slack or Microsoft Teams) for frontline-only staff” Qwen 3.7 Flash · Frontline employee apps · direct prompt · hard negative
“"Avoid ... Microsoft Teams (expensive for what you get; heavy on mobile data)"” Muse Glimmer 30B · Frontline employee apps · negative prompt · hard negative
“Zoom, Google Meet, Microsoft Teams (personal accounts)” GLM 4.7 FlashX · Frontline employee apps · negative prompt · hard negative
Named alongside
The products named in the same answers as Microsoft 365 for Frontline Workers, over the 70 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Microsoft 365 for Frontline Workers was named but was not.ShowHide
Named alongside
The products named in the same answers as Microsoft 365 for Frontline Workers, over the 70 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Microsoft 365 for Frontline Workers was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Microsoft 365 for Frontline Workers. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 66 of the 70 answers that named Microsoft 365 for Frontline Workers and are not a share of its labels.
Domains cited
joinblink.com38
mangoapps.com37
hr-ai-index.com27
staffbase.com26
oak.com25
redeapp.com22
guideflow.com20
g2.com17
firsthr.app16
getzelos.com16
244 of the 244 domain citations in answers naming Microsoft 365 for Frontline Workers came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
microsoft.com is not in Google's top ten for any of the category's searches. In the answers, Microsoft 365 for Frontline Workers takes 2% of first choices and Connecteam takes 49%.ShowHide
Search and answers
microsoft.com is not in Google's top ten for any of the category's searches. In the answers, Microsoft 365 for Frontline Workers takes 2% of first choices and Connecteam takes 49%.
ShowHideIn search
Google, US estimatesPosition for “frontline apps”
–
not in the top ten
Position for “frontline employee communication app”
–
not in the top ten
- Searches for its name, Google
- 90 a month (“microsoft 365 for frontline workers”)
- AI search demand for its name, est.
- 7 a month
- Organic visits to its site
- about 145,358,109 a month
- Searches its site ranks for
- 2,421,769 · 793,520 in the top three
- Sites linking to it
- 2,904,433
- Paid Google search
- 56 searches its ads show for, about 705 clicks and $12,455 a month (estimate)
In answers
This editionShare of first choices
2%
rank 14 of 106 in frontline employee apps
Segment leader
49%
Connecteam
- First choices
- 6 across its categories
- Named in
- 70 answers
- Its own site cited
- in 66 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on microsoft.com
10,448
subdomains included
Content
146
counted in the table below
Documentation
10
Product · Integration
1,142 · 20
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Glossary or explainer | 44 | undated | |||
| Comparison | 30 | undated | |||
| News or press | 27 | 10 | 2026-09-28 | ||
| Blog | 25 | 4 | 2026-09-24 | ||
| Case study | 12 | undated | |||
| Conference or event | 5 | undated | |||
| Template or tool | 2 | undated | |||
| Report or ebook | 1 | 0 | 2025-12-02 |
Most recent
- 2026-09-28At nasa ai is helping scientists unlock discoveries hidden in decades of data news or press
- 2026-09-24Rockwell automation pairs ai with decades of shop floor know how so workers can solve glitches faster news or press
- 2026-09-24Run assert eval responsible ai agent risk discovery at runtime blog
- 2026-09-23On the issues blog
- 2026-09-22When disaster strikes ai helps responders reach people more quickly news or press
- 2026-09-21Microsoft datacenter academy helps launch tech careers news or press
How it is countedHide how it is counted
Every page microsoft.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as Microsoft 365 for Frontline Workers
What the judge wrote, as written, with how often. The vendor table decides that these count as Microsoft 365 for Frontline Workers; a claim can dispute any of them.
Microsoft Teams 15Teams 2Microsoft 365 for frontline workers 1Microsoft Teams (Frontline F1) 1Microsoft Teams (Frontline) 1Microsoft Teams + Shifts 1Microsoft Teams / Microsoft 365 for Frontline Workers 1Microsoft Teams Free 1Microsoft Teams Frontline 1
Follow Microsoft 365 for Frontline Workers
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Microsoft 365 for frontline is the company behind Microsoft 365 for Frontline Workers.ShowHide
The company
Microsoft 365 for frontline is the company behind Microsoft 365 for Frontline Workers.
ShowHideIn its own words
Stated by the vendor, not checked- Free plan or trial
- Vyzkoušet zdarma microsoft.com/cs-cz/dynamics-365/pricing-overview
- Customers named
- LenovoVIVIDG&J Pepsi-Cola BottlersVirgin MoneyE.ONMilpark EducationContentsquareServiceNow
- Not stated on the pages read
- Positioning, who it is for, price, starting price, integrations, certifications, hosting
What Microsoft 365 for Frontline Workers's own pages state, read September 28, 2026: microsoft.com, microsoft.com/cs-cz/dynamics-365/pricing-overview, trust.microsoft.com, microsoft.com/cs-cz/dynamics-365/solutions/ai, microsoft.com/cs-cz/isv/marketplace. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Microsoft 365 for Frontline Workers's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Microsoft 365 for Frontline Workers, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Microsoft 365 for Frontline Workers by email, built from the raw record of the edition. It shows:
- where Microsoft 365 for Frontline Workers is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Microsoft 365 for Frontline Workers, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.