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HR AI Index
Index › Products › ADP RUN · October 2026 Edition
ADP · 4 categories · Ranked

ADP RUN

75Judge labels
0First choices
23Negative labels
13 / 14Models named it
4Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Best standing
0% in Payroll software for small business buyers
Rank 27 of 58 in the mid-market standing
0 of 14 models made it the first choice on the direct prompt; 33% of its 6 labels there were negative.
By buyer segmentRead the same way at every buyer size.
In payroll software · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named ADP RUN for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Payroll softwareCore HR and payroll0%27 of 5833%6under 10 labels · led by Rippling at 20%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Time and attendanceCore HR and payroll0%25 of 860%4under 10 labels · led by Clockify at 12%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Employee onboardingOnboarding and employee experience0%86 of 87100%2under 10 labels · led by Rippling at 25%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
HRIS and HCM platformsCore HR and payroll0%20 of 660%2under 10 labels · led by Rippling at 26%newNew since September 2026: not ranked then, 0% now.

Movement

Since September 2026, ADP RUN held within the floor in all four categories: no change cleared 13 points.

Best category · Payroll software · by segment

Small business▼−2Since September 2026: 2% → 0%, −2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
0%from 2% in September 2026
Inside the floor by 11 pointsRank 5 → 11 of 47
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 13 pointsRank 17 → 31 of 55
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 13 pointsRank 34 → 44 of 50

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Payroll software0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 17 → 27 of 58
Time and attendance0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 44 → 25 of 86
Employee onboarding0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 79 → 86 of 87
HRIS and HCM platforms0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 20 of 66, unchanged

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated ADP RUN across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.501012
GPT-5.4 mini00011
Gemini 3.5 Flash01001
Perplexity Sonar00202
Grok 4.1 Fast00101
Mistral Small00000
DeepSeek V4 Flash00011
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K200000
GLM 4.7 FlashX00011
MiniMax M2.500101
GPT-6 Luna02002
Muse Glimmer 30B02002

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct15 labelsNone
Paraphrase6 labelsNone
Comparative22 labelsNone
Budget-constrained6 labelsNone
Scale-constrained5 labelsNone
Negative21 labels1not counted in share
First choiceAlternativeMentionNegative75 labels in all, every segment counted; 0 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Want HR + payroll without enterprise pricing: RUN Powered by ADP or Gusto.” Muse Glimmer 30B · HRIS and HCM platforms · budget prompt · alternative
“Want more service or a path to scale: compare ADP and Paychex.” GPT-6 Luna · Payroll software · comparative prompt · alternative
“QuickBooks Payroll and ADP RUN win once you need more structure” Claude Haiku 4.5 · Payroll software · comparative prompt · alternative
“For small- and medium-sized businesses, they offer ADP Run” Muse Glimmer 30B · Time and attendance · paraphrase prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“RUN Powered by ADP: Users report frequent inability to reach help, automated responses that don't resolve issues, and payroll problems due to rigid templates” GLM 4.7 FlashX · Employee onboarding · negative prompt · hard negative
“ADP lacks transparency regarding prices and has mixed reviews and an overwhelmingly poor rating average” Claude Haiku 4.5 · Payroll software · negative prompt · soft negative
“Expensive for what it delivers, rigid templates, frequent reporting problem complaints” DeepSeek V4 Flash · Employee onboarding · negative prompt · soft negative
“ADP RUN and ADP Workforce Now draw complaints about support quality” GPT-5.4 mini · Payroll software · negative prompt · soft negative

Named alongside

The products named in the same answers as ADP RUN, over the 75 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and ADP RUN was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Gusto53 of 7534Not among the top eight
Rippling44 of 754Not among the top eight
QuickBooks Payroll28 of 752Not among the top eight
OnPay25 of 755Not among the top eight
Paychex Flex23 of 750Not among the top eight
BambooHR21 of 755Not among the top eight
Patriot Payroll18 of 750Not among the top eight
Deel13 of 750Not among the top eight
ADP Workforce Now12 of 752Not among the top eight
Homebase11 of 752Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named ADP RUN. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 74 of the 75 answers that named ADP RUN and are not a share of its labels.

Domains cited

forbes.com35
adp.comYour site33
gusto.com29
g2.com23
learn.g2.com21
peoplemanagingpeople.com19
rippling.com19
capterra.com18
fitsmallbusiness.com18
onpay.com18

200 of the 233 domain citations in answers naming ADP RUN came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

Where ADP RUN stands in Google search beside where it stands in the models' answers.
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In search

Google, US estimates
Searches for its name, Google
74,000 a month (“adp run”)
AI search demand for its name, est.
505 a month
Its own site
It sits on ADP's site (adp.com), so there are no site figures for it alone

In answers

This edition
Share of first choices
0%
rank 27 of 58 in payroll software
Segment leader
20%
Rippling
First choices
0 across its categories
Named in
75 answers
Its own site cited
in 74 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

Names read as ADP RUN

What the judge wrote, as written, with how often. The vendor table decides that these count as ADP RUN; a claim can dispute any of them.
RUN Powered by ADP 3ADP/RUN Powered by ADP 2ADP RUN / Workforce Now 1ADP Run 1Run Powered by ADP 1

Follow ADP RUN

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

ADP is the company behind ADP RUN.
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In its own words

Stated by the vendor, not checked
Positioning
The ideal payroll and tax solution for any small business.
Not stated on the pages read
Price, starting price, free plan or trial, integrations, certifications, hosting, customers

What ADP RUN's own pages state, read September 28, 2026: adp.com/logins/run-powered-by-adp.aspx. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when ADP RUN's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as ADP RUN, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for ADP RUN by email, built from the raw record of the edition. It shows:

  • where ADP RUN is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name ADP RUN, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at adp.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.