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HR AI Index
Index › Products › BetterUp · October 2026 Edition
3 categories · Ranked

BetterUp

155Judge labels
28First choices
65Negative labels
14 / 14Models named it
3Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Best standing
46% in Coaching platforms for enterprise buyers
Rank 10 of 128 in the mid-market standingcriticized challenger
1 of 14 models made it the first choice on the direct prompt; 52% of its 40 labels there were negative.
What the models named instead of BetterUp →
By buyer segmentStrongest at enterprise.
In coaching platforms · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named BetterUp for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Coaching platformsLearning and development4%10 of 12852%40criticized challenger▲+2Since September 2026: 2% → 4%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Employee wellbeing and mental healthOnboarding and employee experience2%12 of 1110%3under 10 labels · led by Wellable at 22%▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
Mentoring softwareLearning and development0%26 of 770%1under 10 labels · led by Together at 28%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, BetterUp held within the floor in all three categories: no change cleared 13 points.

Best category · Coaching platforms · by segment

Small business=heldSince September 2026: 2% → 2%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
2%from 2% in September 2026
Inside the floor by 13 pointsRank 19 → 32 of 132
Mid-market▲+2Since September 2026: 2% → 4%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
4%from 2% in September 2026
Inside the floor by 11 pointsRank 16 → 9 of 117
Enterprise▼−2Since September 2026: 49% → 47%, −2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
47%from 49% in September 2026
Inside the floor by 11 pointsRank 1 of 50, unchanged

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Coaching platforms2%4%▲+2Since September 2026: 2% → 4%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 16 → 10 of 128
Employee wellbeing0%2%▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 56 → 12 of 111
Mentoring software0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 24 → 26 of 77

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated BetterUp across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash11046
Perplexity Sonar02114
Grok 4.1 Fast00235
Mistral Small10124
DeepSeek V4 Flash12137
Llama 4 Maverick00101
Qwen 3.7 Flash01102
Kimi K210034
GLM 4.7 FlashX10012
MiniMax M2.501012
GPT-6 Luna02013
Muse Glimmer 30B01124

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct30 labels11
Paraphrase26 labels14
Comparative33 labels12not counted in share
Budget-constrained26 labelsNone
Scale-constrained17 labels3
Negative23 labelsNone
First choiceAlternativeMentionNegative155 labels in all, every segment counted; 28 of the 40 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“On-demand mental health coaching or therapy (via platforms like BetterUp, Ginger, or Lyra) offers flexibility” Mistral Small · Employee wellbeing · paraphrase prompt · first choice
“BetterUp — The default enterprise choice; best research backing and coach network, but expensive.” DeepSeek V4 Flash · Coaching platforms · scale prompt · first choice
“Largest coach network (3,500+ coaches, 90+ countries), strong AI integration + scientific backing” Kimi K2 · Coaching platforms · comparative prompt · first choice
“BetterUp (The Market Giant)... largest global coach network” Gemini 3.5 Flash · Coaching platforms · comparative prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Platforms with Notable Issues BetterUp - Has significant negative reviews (55% negative labels in some analyses...)” GLM 4.7 FlashX · Coaching platforms · negative prompt · hard negative
“Enterprise platforms to avoid (for tight budgets): BetterUp, CoachHub, Torch, and EZRA” MiniMax M2.5 · Coaching platforms · budget prompt · hard negative
“What to Avoid: ... BetterUp | Premium pricing ...; often overkill for mid-market” Kimi K2 · Coaching platforms · paraphrase prompt · hard negative
“Platforms that exploit coaches (BetterUp — low pay, no benefits, instability).” DeepSeek V4 Flash · Coaching platforms · negative prompt · hard negative

Named alongside

The products named in the same answers as BetterUp, over the 155 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and BetterUp was named but was not.
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ProductSame answerTook the first choice insteadHead to head
CoachHub132 of 1555Not among the top eight
EZRA68 of 1552Not among the top eight
Torch60 of 1553Not among the top eight
Boon Health42 of 1554Not among the top eight
Growthspace40 of 1556Not among the top eight
Exec34 of 1556Not among the top eight
CoachAccountable22 of 1557Not among the top eight
Risely20 of 1558Not among the top eight
15Five20 of 1557Not among the top eight
Sounding Board19 of 1550Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named BetterUp. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 148 of the 155 answers that named BetterUp and are not a share of its labels.

Domains cited

boon-health.com82
hr-ai-index.com59
easygenerator.com57
exec.com56
coachello.ai54
simply.coach41
us.fitgap.com40
togetherplatform.com38
zendikt.com36
torch.io35

498 of the 498 domain citations in answers naming BetterUp came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

betterup.com ranks 5 on Google for the category's searches. In the answers, BetterUp takes 4% of first choices and Growthspace takes 20%.
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In search

Google, US estimates
Position for “coaching platforms”
–
not in the top ten
Position for “employee coaching platform”
–
not in the top ten
Searches for its name, Google
9,900 a month (“betterup”)
AI search demand for its name, est.
354 a month
Organic visits to its site
about 1,159,872 a month
Searches its site ranks for
169,683 · 6,486 in the top three
Sites linking to it
27,884
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess
33 ads · 29 text, 2 image, 2 video · 0 shown in the last 30 days

First shown March 2024, as Betterup, Inc., verified. Ads started 2025-10 to 2026-09: 8 in the year, 25 before.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
4%
rank 10 of 128 in coaching platforms
Segment leader
20%
Growthspace
First choices
28 across its categories
Named in
155 answers
Its own site cited
in 148 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on betterup.com
2,878
subdomains included
Content
2,366
counted in the table below
Documentation
0
Product · Integration
23 · 0
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog2,113162026-09-14Performance management, Employee onboarding
Glossary or explainer7702024-11-25
News or press6702026-03-18
Comparison6112026-07-21
Case study26undated
Podcast or video702023-10-16
Webinar or virtual event612026-08-10
Report or ebook402023-10-25
Conference or event302020-02-04
Template or tool202024-01-25
How it is countedHide how it is counted

Every page betterup.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow BetterUp

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

BetterUp is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
an enterprise Human Transformation Platform combining human coaching and AI to develop leaders, managers, and entire workforces at scale
For
organizations worldwide
Certifications
SOC 2 Type IIISO 27001ISO/IEC 27001:2022ISO/IEC 42001:2023ISO/IEC 27001ISO/IEC 27001 SoASOC 2CCPA
Customers named
Mercedes-AMG Petronas F1 TeamGoogleSalesforceJMHUSAFAirbnb for WorkIntercomMars
Not stated on the pages read
Price, starting price, free plan or trial, integrations, hosting

What BetterUp's own pages state, read September 28, 2026: betterup.com, trust.betterup.com, betterup.com/platform, betterup.com/customers, betterup.com/integrations. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when BetterUp's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as BetterUp, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for BetterUp by email, built from the raw record of the edition. It shows:

  • where BetterUp is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name BetterUp, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at betterup.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.