AI Indexes
HR AI Index
Index › Products › Workday HR Service Agent · October 2026 Edition
Workday · 1 category · Named, not ranked

Workday HR Service Agent

2Judge labels
1First choices
1Negative labels
1 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Standing
1 label, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Workday HR Service Agent was named 1 time in HR AI assistants, where MeBeBot led with 21%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
In hr ai assistants · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Workday HR Service Agent for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
HR AI assistantsOnboarding and employee experience2%20 of 1420%1under 10 labels · led by MeBeBot at 21%▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, Workday HR Service Agent held within the floor in its one category: no change cleared 13 points.

Best category · HR AI assistants · by segment

Small businessnewNew since September 2026: not ranked then, 0% now.
0%from 0% in September 2026
Inside the floor by 13 pointsRank 99 of 108, unchanged
Mid-market▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 11 pointsRank 64 → 18 of 124
EnterprisegoneNot named this edition; 2% in September 2026.
0%from 2% in September 2026
Inside the floor by 11 pointsNot ranked

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
HR AI assistants0%2%▲+2Since September 2026: 0% → 2%, +2 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 64 → 20 of 142

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated Workday HR Service Agent across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini10001
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.1 Fast00000
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K200000
GLM 4.7 FlashX00000
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00000

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct1 label1
Paraphrase0 labelsNone
Comparative1 labelNone
Budget-constrained0 labelsNone
Scale-constrained0 labelsNone
Negative0 labelsNone
First choiceAlternativeMentionNegative2 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Already on Workday? Go with Workday HR Service Agent” GPT-5.4 mini · HR AI assistants · direct prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Workday HR Service Agent, over the 2 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Workday HR Service Agent was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Ask BambooHR2 of 21Not among the top eight
Rippling2 of 20Not among the top eight
HiBob1 of 20Not among the top eight
MeBeBot1 of 20Not among the top eight
Moveworks1 of 20Not among the top eight
Paylocity1 of 20Not among the top eight
UKG Bryte / assistive AI1 of 20Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Workday HR Service Agent. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 2 of the 2 answers that named Workday HR Service Agent and are not a share of its labels.

Domains cited

g2.com2
workday.comYour site2
bamboohr.com1
moveworks.com1
ukg.com1

Five of the seven domain citations in answers naming Workday HR Service Agent came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Names read as Workday HR Service Agent

What the judge wrote, as written, with how often. The vendor table decides that these count as Workday HR Service Agent; a claim can dispute any of them.
Workday HR Service Agent / Self-Service Agent 1

Follow Workday HR Service Agent

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Workday is the company behind Workday HR Service Agent.
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In its own words

Stated by the vendor, not checked
Positioning
Une façon plus intelligente d'obtenir des réponses
Price stated
Les agents IA Workday sont disponibles via Workday Flex Credits, un modèle de tarification transparent et flexible workday.com/fr-fr/artificial-intelligence/ai-agents.html
Certifications
ISO 42001cadre de gestion des risques liés à l'IA du NIST
Customers named
Bon Secours
Not stated on the pages read
Starting price, free plan or trial, integrations, hosting

What Workday HR Service Agent's own pages state, read October 6, 2026: workday.com/fr-fr/artificial-intelligence/ai-agents.html, workday.com/en-us/products/workday-hcm-agent-led-demo.html, workday.com/fr-fr/artificial-intelligence/agent-system-of-record.html, workday.com/fr-fr/topics/ai/ai-agents.html, workday.com/fr-fr/topics/hr/hr-service-delivery.html. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Workday HR Service Agent's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Workday HR Service Agent, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Workday HR Service Agent by email, built from the raw record of the edition. It shows:

  • where Workday HR Service Agent is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Workday HR Service Agent, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at workday.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.