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HR AI Index
Index › Products › Pendo · October 2026 Edition
1 category · Named, not ranked

Pendo

8Judge labels
0First choices
2Negative labels
6 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Standing
2 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Pendo was named 2 times in Employee onboarding, where Rippling led with 25%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
In employee onboarding · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Pendo for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Employee onboardingOnboarding and employee experience0%76 of 8750%2under 10 labels · led by Rippling at 25%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, Pendo held within the floor in its one category: no change cleared 13 points.

Best category · Employee onboarding · by segment

Small businessgoneNot named this edition; 0% in September 2026.
0%from 0% in September 2026
Inside the floor by 13 pointsNot ranked
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 13 pointsRank 63 → 71 of 80
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 13 pointsRank 21 → 22 of 106

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Employee onboarding0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 13-point floor: within noise. Read over the models both editions asked.Within noiseRank 63 → 76 of 87

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 13 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated Pendo across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00011
Perplexity Sonar00000
Grok 4.1 Fast00000
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K200000
GLM 4.7 FlashX00000
MiniMax M2.500000
GPT-6 Luna00101
Muse Glimmer 30B00000

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct1 labelNone
Paraphrase0 labelsNone
Comparative5 labelsNone
Budget-constrained0 labelsNone
Scale-constrained0 labelsNone
Negative2 labelsNone
First choiceAlternativeMentionNegative8 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

No positive label carried a quote.

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“it comes with enterprise-level price tags and a steep learning curve” Gemini 3.5 Flash · Employee onboarding · negative prompt · soft negative

Named alongside

The products named in the same answers as Pendo, over the 8 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Pendo was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Appcues7 of 80Not among the top eight
Rippling6 of 82Not among the top eight
WalkMe6 of 81Not among the top eight
Whatfix5 of 81Not among the top eight
BambooHR5 of 80Not among the top eight
Workday5 of 80Not among the top eight
Enboarder4 of 81Not among the top eight
SAP SuccessFactors4 of 81Not among the top eight
GUIDEcx4 of 80Not among the top eight
Rocketlane3 of 80Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Pendo. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 8 of the 8 answers that named Pendo and are not a share of its labels.

Search and answers

pendo.io is not in Google's top ten for any of the category's searches. In the answers, Pendo takes 0% of first choices and Rippling takes 25%.
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In search

Google, US estimates
Position for “onboarding platforms”
–
not in the top ten
Position for “employee onboarding software”
–
not in the top ten
Searches for its name, Google
12,100 a month (“pendo”)
AI search demand for its name, est.
761 a month
Organic visits to its site
about 19,185 a month
Searches its site ranks for
1,981 · 398 in the top three
Sites linking to it
7,015
Paid Google search
2 searches its ads show for, about 385 clicks and $3,609 a month (estimate)
Ads on GoogleDetailLess
120+ ads · 111 text, 5 video, 4 image · 93 shown in the last 30 days

First shown July 2024, as Pendo Io Inc., verified. Ads started 2025-10 to 2026-09: 89 in the year, 31 before.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
0%
rank 76 of 87 in employee onboarding
Segment leader
25%
Rippling
First choices
0 across its categories
Named in
8 answers
Its own site cited
in 8 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on pendo.io
3,832
subdomains included
Content
1,036
counted in the table below
Documentation
960
Product · Integration
37 · 54
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog297undatedPerformance management
Podcast or video212undated
Case study194undatedEmployee onboarding
News or press157undated
Glossary or explainer70undated
Conference or event62undated
Comparison2302026-04-15
Webinar or virtual event10undated
Template or tool6undated
Report or ebook5undated

Most recent

How it is countedHide how it is counted

Every page pendo.io exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow Pendo

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Pendo is its own company.
ShowHide

In its own words

Stated by the vendor, not checked
Positioning
Product Context for Your Apps and AI Agents
For
product, revenue, and IT teams
Price stated
Free; Base; Core; Ultimate; Add Pendo AI to any Pendo plan pendo.io/pricing
Free plan or trial
Start for free pendo.io
Integrations claimed
85 pendo.io/pricing
Certifications
GDPR CompliantSOC2 Type 2 CertifiedPCI DSS CompliantHIPAA CompliantSOC2GDPRHIPAASOC 2
Customers named
NelnetCallRailProcareClearCoADPPushpayDatasiteCohley
Not stated on the pages read
Starting price, hosting

What Pendo's own pages state, read September 28, 2026: pendo.io, pendo.io/pricing, trust.pendo.io, pendo.io/product/mcp, pendo.io/customers. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Pendo's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Pendo, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Pendo by email, built from the raw record of the edition. It shows:

  • where Pendo is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Pendo, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.

A verification link goes to your work email; an address at pendo.io is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.