ADP · 3 categories · RankedADP TotalSource
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| PEO providers | Core HR and payroll | 22% | 2 of 53 | 15% | 46 | accepted challenger | |
| Benefits administration | Core HR and payroll | 0% | 54 of 67 | 50% | 2 | under 10 labels · led by Gusto at 20% | newNew since September 2026: not ranked then, 0% now. |
| Flexible benefits and lifestyle spending accounts | Compensation and total rewards | 0% | 30 of 90 | 0% | 1 | under 10 labels · led by Compt at 40% | newNew since September 2026: not ranked then, 0% now. |
Movement
By model
How each model treated ADP TotalSource across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 0 | 2 | 1 | 4 |
| GPT-5.4 mini | 1 | 3 | 0 | 1 | 5 |
| Gemini 3.5 Flash | 1 | 2 | 0 | 1 | 4 |
| Perplexity Sonar | 1 | 1 | 1 | 0 | 3 |
| Grok 4.1 Fast | 1 | 2 | 1 | 1 | 5 |
| Mistral Small | 2 | 1 | 0 | 0 | 3 |
| DeepSeek V4 Flash | 1 | 1 | 1 | 0 | 3 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 1 | 0 | 1 | 1 | 3 |
| Kimi K2 | 1 | 3 | 0 | 1 | 5 |
| GLM 4.7 FlashX | 2 | 0 | 1 | 0 | 3 |
| MiniMax M2.5 | 0 | 1 | 1 | 2 | 4 |
| GPT-6 Luna | 2 | 1 | 0 | 0 | 3 |
| Muse Glimmer 30B | 3 | 0 | 0 | 0 | 3 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“ADP TotalSource is the most frequently recommended first look because of its mid-market focus, Fortune 500 benefit access and structured HR outsourcing.” Muse Glimmer 30B · PEOs · paraphrase prompt · first choice
“My top recommendation for most mid-market B2B companies: Start with ADP TotalSource if you're over 100 employees and value scalability” DeepSeek V4 Flash · PEOs · direct prompt · first choice
“Often ranked as the best overall PEO, ADP is praised for its robust payroll processing, extensive benefits, and strong compliance support.” Mistral Small · PEOs · comparative prompt · first choice
“If you forced me to pick one default answer for a typical mid-market B2B company, I'd start with ADP TotalSource” GPT-5.4 mini · PEOs · direct prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“ADP TotalSource has a 3.1 Trustpilot score with numerous negative reviews about customer support, and many users claim they faced payroll accuracy issues” Claude Haiku 4.5 · PEOs · negative prompt · soft negative
“Many legacy PEOs (like ADP TotalSource or CoAdvantage) run on rigid, older software platforms that do not integrate cleanly with modern tools.” Gemini 3.5 Flash · PEOs · scale prompt · soft negative
“shows mixed reviews, with some customers reporting: Inconsistent service quality - High costs” MiniMax M2.5 · PEOs · negative prompt · soft negative
“Lower ratings (3.69 and 3.80 respectively), described as lacking "PEO-specialist depth"” Kimi K2 · PEOs · negative prompt · soft negative
Named alongside
The products named in the same answers as ADP TotalSource, over the 155 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and ADP TotalSource was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 146 of the 155 answers that named ADP TotalSource and are not a share of its labels.
Domains cited
587 of the 587 domain citations in answers naming ADP TotalSource came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
Where ADP TotalSource stands in Google search beside where it stands in the models' answers.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 27,100 a month (“adp totalsource”)
- AI search demand for its name, est.
- 244 a month
- Its own site
- It sits on ADP's site (adp.com), so there are no site figures for it alone
In answers
This edition- First choices
- 38 across its categories
- Named in
- 155 answers
- Its own site cited
- in 146 of the answers that named it
Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
Names read as ADP TotalSource
Follow ADP TotalSource
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
ADP is the company behind ADP TotalSource.ShowHide
The company
On record
Company records- Also from ADP
- ADP 401(k) Premier, ADP Assist, ADP Benefits, ADP Celergo, ADP DataCloud, ADP Employer of Record, ADP Flex, ADP Global and 24 more
In its own words
Stated by the vendor, not checked- Positioning
- Login & Support center for administrators and employees.
- For
- administrators and employees
- Price stated
- quoted rather than listed adp.com/what-we-offer/products/totalsource-peo.aspx
- Certifications
- IRS-certified PEO (CPEO)ESAC-accredited
- Customers named
- TI SparkleEDC Technologies IncAndrew Vasquez Inc.The Kavi Group LLCAvalon Park Group
- Not stated on the pages read
- Starting price, free plan or trial, integrations, hosting
What ADP TotalSource's own pages state, read October 5, 2026: adp.com/logins/adp-totalsource.aspx, adp.com/resources/demos/totalsource-demo.aspx, adp.com/what-we-offer/products/totalsource-peo.aspx, adp.com/contact-us/customer-service/erc-support-for-adp-totalsource-clients.aspx, jobs.adp.com/en/jobs/279686/adp-totalsource-peo-cpa-channel-sales. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when ADP TotalSource's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as ADP TotalSource, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for ADP TotalSource by email, built from the raw record of the edition. It shows:
- where ADP TotalSource is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name ADP TotalSource, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.
Badges
Wins only: a badge exists where ADP TotalSource is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.ShowHide
Badges
ADP TotalSource is among the products AI models recommend first in PEO providers this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.