# Zoom: how AI models rank it, October 2026

HR AI Recommendation Index, October 2026 Edition. Named in 15 judge labels across 3 categories by 11 of 14 models. Page: https://hr-ai-index.com/vendors/zoom/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Video interviewing | 0% | 23 | 38% | 13 |
| Frontline employee apps | 0% | 96 | 100% | 1 |
| Whistleblowing and investigations | 0% | 103 | 100% | 1 |

## What the models said for it

- "Platforms more widely trusted by users include Zoom, Google Meet, Microsoft Teams (for live interviews)" (DeepSeek V4 Flash, Video interviewing)
- "If you are extremely lean (<10 hires/year): Use Zoom/Google Meet" (Qwen 3.7 Flash, Video interviewing)
- "Zoom or Google Meet — completely free for live video interviews" (DeepSeek V4 Flash, Video interviewing)
- "Zoom's free tier has a 40-minute limit on group calls" (Gemini 3.5 Flash, Video interviewing)

## And against it

- "such as WhatsApp, Instagram DM, Facebook Messenger, Skype, Zoom... invasive or unsuitable" (Perplexity Sonar, Whistleblowing)
- "Unmanaged Meeting Apps - Zoom, Google Meet, Microsoft Teams (personal accounts)" (GLM 4.7 FlashX, Frontline employee apps)
- "Standard meeting tools used as a full interviewing system such as Zoom, Google Meet, Teams, or Skype, if the company relies on them without consistent process... these tools lack recruitment-specific features" (Perplexity Sonar, Video interviewing)
- "Privacy and security concerns when using video services like Zoom have been widely reported ... should cause employers to exercise caution" (Muse Glimmer 30B, Video interviewing)

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Video interviewing: 0% to 0%, ±0. Inside the floor by 13 points · rank 12 → 23 of 66.
- Frontline employee apps: 0% to 0%, ±0. New · not ranked in September 2026 · rank 96 of 106.
- Whistleblowing and investigations: 0% to 0%, ±0. New · not ranked in September 2026 · rank 103 of 107.

## In its own words

What Zoom's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: One platform to connect (https://zoom.com/)
- For: businesses (https://zoom.com/)
- Free plan or trial: Sign Up Free (https://zoom.com/)
- Certifications: ISO/IEC 27001, ISO/IEC 27017:2015, ISO/IEC 27018:2019, ISO/IEC 27701, SOC 2 Type 2, SOC 2 + HITRUST, CSA STAR Attestation, Cyber Essentials
- Customers named: Major League Baseball™, TheShareCo, Cricut, Capital One, AWS, Thales

## What it publishes

Every page zoom.com exposes, read 2026-09-29: 10023 addresses. By kind, pages and the last 90 days:

- blog: 214 pages, 17 in the last 90 days, latest 2026-09-28
- case study: 311 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 63 pages, 2 in the last 90 days, latest 2026-09-18
- conference or event: 6 pages, 0 in the last 90 days, latest undated
- report or ebook: 15 pages, 0 in the last 90 days, latest 2025-11-21
- comparison: 40 pages, 0 in the last 90 days, latest undated
- template or tool: 9 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 3 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-28 blog: Zoom whiteboard visual collaboration https://www.zoom.com/en/blog/zoom-whiteboard-visual-collaboration/
- Recent: 2026-09-28 blog: Stop settling for good enough collaboration https://www.zoom.com/en/blog/stop-settling-for-good-enough-collaboration/
- Recent: 2026-09-25 blog: Privacy security https://www.zoom.com/en/products/ai-assistant/resources/privacy-security/
- Recent: 2026-09-23 blog: Solopreneur 50 docuseries https://www.zoom.com/en/blog/solopreneur-50-docuseries/
- Recent: 2026-09-22 blog: How can i sign a document on my phone for free https://www.zoom.com/en/blog/how-can-i-sign-a-document-on-my-phone-for-free/
- Recent: 2026-09-22 blog: How to sign electronically https://www.zoom.com/en/blog/how-to-sign-electronically/

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.