# SurveyMonkey: how AI models rank it, October 2026

HR AI Recommendation Index, October 2026 Edition. Named in 22 judge labels across 4 categories by 11 of 14 models. Page: https://hr-ai-index.com/vendors/surveymonkey/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| 360 feedback | 0% | 73 | 69% | 13 |
| Employee engagement surveys | 0% | 54 | 43% | 7 |
| Compensation benchmarking data | 0% | 118 | 0% | 1 |
| Compliance training | 0% | 72 | 0% | 1 |

## What the models said for it

- "Best budget-friendly all-in-one for engagement surveys: SurveyMonkey" (GPT-5.4 mini, Employee engagement surv)

## And against it

- "SurveyMonkey is not purpose-built for HR or 360 feedback and is missing anonymity thresholds, competency frameworks, and development planning." (Claude Haiku 4.5, 360 feedback)
- "Generic survey platforms (e.g., SurveyMonkey, Typeform, Google Forms) | • Manual reviewer mapping and no built‑in anonymity enforcement." (GLM 4.7 FlashX, 360 feedback)
- "they typically lack proper anonymity controls and meaningful reporting capabilities required for effective 360 feedback" (Mistral Small, 360 feedback)
- "Frequently criticized as a general survey tool not purpose-built for 360s... often called a "red flag"" (Grok 4.1 Fast, 360 feedback)

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- 360 feedback: 2% to 0%, −2. Inside the floor by 11 points · rank 13 → 73 of 73.
- Employee engagement surveys: 0% to 0%, ±0. Inside the floor by 13 points · rank 50 → 54 of 58.
- Compensation benchmarking data: 0% to 0%, ±0. New · not ranked in September 2026 · rank 118 of 148.
- Compliance training: 0% to 0%, ±0. New · not ranked in September 2026 · rank 72 of 92.

## In its own words

What SurveyMonkey's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: The World’s Most Popular Survey Platform (https://surveymonkey.com/)
- For: organizations worldwide (https://surveymonkey.com/)
- Price stated: $30/ user / month; $92/ user / month; $0.15 per additional response (https://www.surveymonkey.com/pricing)
- Starting price: 30 (https://www.surveymonkey.com/pricing)
- Free plan or trial: Get started free (https://surveymonkey.com/)
- Integrations claimed: 200 (https://www.surveymonkey.com/product/)
- Certifications: BBB accreditation, TrustedSite Certification, SOC 2 accredited, ISO 27001 certification, HIPAA-compliant, Payment Card Industry’s Data Security Standards (PCI DSS 4.0) certification, HIPAA, GDPR
- Hosting: US, Canada, EU
- Customers named: Greyhound, Noom, Hornblower, Woom, The Golden State Warriors, Gen Con, Carrot, Ryanair

## What it publishes

Every page surveymonkey.com exposes, read 2026-09-29: 10033 addresses. By kind, pages and the last 90 days:

- blog: 191 pages, 0 in the last 90 days, latest undated
- case study: 33 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 26 pages, 0 in the last 90 days, latest 2021-07-26
- conference or event: 24 pages, 0 in the last 90 days, latest 2025-11-25
- report or ebook: 25 pages, 0 in the last 90 days, latest 2019-11-08
- comparison: 43 pages, 2 in the last 90 days, latest 2026-09-25
- template or tool: 829 pages, 0 in the last 90 days, latest 2019-12-06
- glossary or explainer: 642 pages, 10 in the last 90 days, latest 2026-09-25
- news or press: 318 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-25 glossary or explainer: Hybrid onboarding https://www.surveymonkey.com/learn/employee-feedback/hybrid-onboarding
- Recent: 2026-09-25 glossary or explainer: Exit survey completion rate https://www.surveymonkey.com/learn/employee-feedback/exit-survey-completion-rate
- Recent: 2026-09-25 glossary or explainer: Employee survey governance https://www.surveymonkey.com/learn/employee-feedback/employee-survey-governance
- Recent: 2026-09-25 glossary or explainer: Employee offboarding https://www.surveymonkey.com/learn/employee-feedback/employee-offboarding
- Recent: 2026-09-25 glossary or explainer: Onboarding success metrics https://www.surveymonkey.com/learn/employee-feedback/onboarding-success-metrics
- Recent: 2026-09-25 glossary or explainer: New manager onboarding https://www.surveymonkey.com/learn/employee-feedback/new-manager-onboarding

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.