# Suptask: how AI models rank it, October 2026

HR AI Recommendation Index, October 2026 Edition. Named in 5 judge labels across 1 categories by 5 of 14 models. Page: https://hr-ai-index.com/vendors/suptask/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| HR help desk and case management | 2% | 16 | 0% | 5 |

## What the models said for it

- "Best HR help desk software with a free plan available and paid plans starting at $7/agent per month" (Claude Haiku 4.5, HR help desk)
- "If your team already lives in Slack, Suptask would be seamless to implement" (MiniMax M2.5, HR help desk)
- "Other options include Suptask, a ticketing system that works entirely in Slack" (Llama 4 Maverick, HR help desk)
- "Best for Slack‑heavy teams: Suptask" (GLM 4.7 FlashX, HR help desk)

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- HR help desk and case management: 0% to 2%, +2. Inside the floor by 11 points · rank 35 → 16 of 108.

## In its own words

What Suptask's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Slack Ticketing System - Help Desk for Slack (https://suptask.com/)
- For: any team; internal teams such as IT, HR, Finance, Product, Engineering, Revenue Operations, Sales Operations, and Customer Support (https://suptask.com/)
- Price stated: 14-day free trial; No credit card required; lowPrice 0; highPrice 8.00 (https://suptask.com/)
- Starting price: 0 (https://suptask.com/)
- Free plan or trial: 14-day free trial; Get started for free; No credit card required (https://suptask.com/)
- Certifications: Official Certified Slack App, SOC 2 Type II, GDPR & DPA, HIPAA (BAA), SOC 2 Type IICompliant
- Customers named: Strada, Boundless Life, Agency Analytics, Kicksaw

## What it publishes

Every page suptask.com exposes, read 2026-09-29: 540 addresses. By kind, pages and the last 90 days:

- blog: 268 pages, 73 in the last 90 days, latest 2026-09-22
- case study: 4 pages, 0 in the last 90 days, latest undated
- conference or event: 2 pages, 0 in the last 90 days, latest undated
- report or ebook: 1 pages, 0 in the last 90 days, latest undated
- comparison: 17 pages, 3 in the last 90 days, latest 2026-08-05
- template or tool: 4 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 22 pages, 9 in the last 90 days, latest 2026-08-05
- Recent: 2026-09-22 blog: Human resource management https://www.suptask.com/blog/human-resource-management
- Recent: 2026-08-31 blog: Best practices ecommerce customer service https://www.suptask.com/blog/best-practices-ecommerce-customer-service
- Recent: 2026-08-28 blog: Hris system https://www.suptask.com/blog/hris-system
- Recent: 2026-08-28 blog: Leave of absence https://www.suptask.com/blog/leave-of-absence
- Recent: 2026-08-28 blog: Role of hr in onboarding https://www.suptask.com/blog/role-of-hr-in-onboarding
- Recent: 2026-08-25 blog: Best it ticketing system https://www.suptask.com/blog/best-it-ticketing-system

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.