# PagerDuty: how AI models rank it, October 2026

HR AI Recommendation Index, October 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 14 models. Page: https://hr-ai-index.com/vendors/pagerduty/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Workforce scheduling | 0% | 51 | 0% | 1 |

## What the models said for it

- "PagerDuty is the gold standard for incident response and on-call scheduling." (Gemini 3.5 Flash, Workforce scheduling)

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Workforce scheduling: 0% to 0%, ±0. Inside the floor by 13 points · rank 47 → 51 of 108.

## In its own words

What PagerDuty's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: The AI-First Operations Platform (https://pagerduty.com/)
- For: Practitioners / Developers; Technical Leaders (https://pagerduty.com/)
- Price stated: Free; $21 / user / mo; $2,800 / year; $12,000 / year; $48,000 / year; Custom Pricing (https://www.pagerduty.com/pricing)
- Starting price: 0 (https://www.pagerduty.com/pricing)
- Free plan or trial: Start for Free; Start free trial (https://pagerduty.com/)
- Integrations claimed: 750 (https://pagerduty.com/)
- Certifications: FedRAMP® Authorization at the Low baseline, SOC 2 Type II, ISO 27001
- Customers named: TUI, Zoom, Spotify, DraftKings, Australian Bank, Vodafone, Fox Corporation, SAP

## What it publishes

Every page pagerduty.com exposes, read 2026-09-29: 4205 addresses. By kind, pages and the last 90 days:

- blog: 415 pages, 26 in the last 90 days, latest 2026-09-22
- case study: 146 pages, 3 in the last 90 days, latest 2026-07-21
- webinar or virtual event: 311 pages, 4 in the last 90 days, latest 2026-09-10
- conference or event: 38 pages, 0 in the last 90 days, latest 2025-11-06
- report or ebook: 324 pages, 7 in the last 90 days, latest 2026-09-10
- comparison: 27 pages, 4 in the last 90 days, latest 2026-09-10
- template or tool: 22 pages, 0 in the last 90 days, latest 2025-09-05
- glossary or explainer: 147 pages, 4 in the last 90 days, latest 2026-07-24
- podcast or video: 7 pages, 0 in the last 90 days, latest 2024-08-13
- news or press: 384 pages, 4 in the last 90 days, latest 2026-09-02
- Recent: 2026-09-22 blog: Ai operations process map https://www.pagerduty.com/blog/ai/ai-operations-process-map
- Recent: 2026-09-16 blog: Automate incident management with pagerduty slack https://www.pagerduty.com/blog/chatops/automate-incident-management-with-pagerduty-slack
- Recent: 2026-09-15 blog: Mcp server intelligent tools https://www.pagerduty.com/blog/ai/mcp-server-intelligent-tools
- Recent: 2026-09-14 blog: Senior engineering problem https://www.pagerduty.com/blog/ai/senior-engineering-problem
- Recent: 2026-09-10 blog: The rise of shadow ai in the workplace https://www.pagerduty.com/resources/ai/infographics/the-rise-of-shadow-ai-in-the-workplace
- Recent: 2026-09-10 comparison: Disruption tax downtime vs ai value https://www.pagerduty.com/resources/ai/infographics/disruption-tax-downtime-vs-ai-value

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.