# InvGate Service Management: how AI models rank it, October 2026

HR AI Recommendation Index, October 2026 Edition. Named in 2 judge labels across 1 categories by 2 of 14 models. Page: https://hr-ai-index.com/vendors/invgate-service-management/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| HR help desk and case management | 2% | 19 | 0% | 2 |

## What the models said for it

- "I'd recommend evaluating HappyFox Help Desk and InvGate Service Management first" (Claude Haiku 4.5, HR help desk)
- "Need HR + IT in one system | Invgate Service Management" (GLM 4.7 FlashX, HR help desk)

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- HR help desk and case management: 0% to 2%, +2. Inside the floor by 11 points · rank 26 → 19 of 108.

## In its own words

What InvGate Service Management's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: The Service Management platform with built-in intelligence (https://invgate.com/service-management)
- For: IT operations (https://invgate.com/service-management)
- Price stated: Clear pricing (https://invgate.com/service-management)
- Free plan or trial: 30 days (https://invgate.com/service-management)
- Certifications: SOC 2 Type 1, GDPR
- Customers named: Arcos Dorados, Mirgor, Harmony Public Schools, Peoples Bank, Farmacity, Smartmatic, Chesapeake Bay Academy

## What it publishes

Every page invgate.com exposes, read 2026-09-29: 9171 addresses. By kind, pages and the last 90 days:

- blog: 1343 pages, 25 in the last 90 days, latest 2026-09-29
- case study: 28 pages, 2 in the last 90 days, latest 2026-07-28
- webinar or virtual event: 2 pages, 0 in the last 90 days, latest undated
- conference or event: 41 pages, 0 in the last 90 days, latest 2026-04-17
- report or ebook: 50 pages, 0 in the last 90 days, latest undated
- comparison: 242 pages, 6 in the last 90 days, latest 2026-09-23
- template or tool: 4 pages, 1 in the last 90 days, latest 2026-08-13
- glossary or explainer: 26 pages, 3 in the last 90 days, latest 2026-09-08
- podcast or video: 1 pages, 0 in the last 90 days, latest undated
- news or press: 1 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-29 blog: All https://blog.invgate.com/all
- Recent: 2026-09-28 blog: Invgate service management workflow builder https://blog.invgate.com/invgate-service-management-workflow-builder
- Recent: 2026-09-25 blog: Help desk priority levels https://blog.invgate.com/help-desk-priority-levels
- Recent: 2026-09-25 blog: Physical audit capabilities in invgate asset management https://blog.invgate.com/physical-audit-capabilities-in-invgate-asset-management
- Recent: 2026-09-25 blog: Problem management software https://blog.invgate.com/problem-management-software
- Recent: 2026-09-25 blog: Digital asset inventory in invgate asset management https://blog.invgate.com/digital-asset-inventory-in-invgate-asset-management

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.