# HubSpot Service Hub: how AI models rank it, October 2026

HR AI Recommendation Index, October 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 14 models. Page: https://hr-ai-index.com/vendors/hubspot-service-hub/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| HR help desk and case management | 0% | 74 | 0% | 1 |

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- HR help desk and case management: 0% to 0%, ±0. Inside the floor by 13 points · rank 82 → 74 of 108.

## In its own words

What HubSpot Service Hub's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Customer service software (https://academy.hubspot.com/service-hub-admin)
- Price stated: Free and premium plans (https://academy.hubspot.com/service-hub-admin)
- Free plan or trial: Free and premium plans (https://academy.hubspot.com/service-hub-integrations)

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.