# Freshteam: how AI models rank it, October 2026

HR AI Recommendation Index, October 2026 Edition. Named in 19 judge labels across 7 categories by 10 of 14 models. Page: https://hr-ai-index.com/vendors/freshteam/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Recruiting CRM and sourcing | 4% | 11 | 0% | 2 |
| Employee onboarding | 2% | 13 | 20% | 5 |
| Applicant tracking systems | 2% | 10 | 0% | 7 |
| Recruitment marketing and career sites | 0% | 82 | 50% | 2 |
| HR AI assistants | 0% | 61 | 0% | 1 |
| HR help desk and case management | 0% | 71 | 0% | 1 |
| HRIS and HCM platforms | 0% | 61 | 100% | 1 |

## What the models said for it

- "Start with Freshteam's free tier if you have under 50 employees—it gives you the most comprehensive features at zero cost." (Kimi K2, Recruiting CRM)
- "Start with Zoho Recruit's free plan or Freshteam's free tier (up to 50 employees)" (Kimi K2, Applicant tracking syste)
- "Zoho Recruit and Freshteam are the most popular and scalable options" (Mistral Small, Recruiting CRM)
- "Freshteam free to 50 employees is the highest free cap for a managed product" (Muse Glimmer 30B, Employee onboarding)

## And against it

- "do not buy it. Freshworks has halted new subscriptions and is officially sunsetting the platform" (Gemini 3.5 Flash, HRIS and HCM platforms)
- "Do not choose Freshteam. Freshworks stopped taking new subscriptions" (Gemini 3.5 Flash, Employee onboarding)
- "Freshteam's analytics may be basic for enterprise-level reporting and occasionally experiences slow load times" (Claude Haiku 4.5, Recruitment marketing)

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Recruiting CRM and sourcing: 0% to 4%, +4. New · not ranked in September 2026 · rank 11 of 111.
- Applicant tracking systems: 0% to 2%, +2. New · not ranked in September 2026 · rank 10 of 65.
- Employee onboarding: 0% to 2%, ±0. New · not ranked in September 2026 · rank 13 of 87.
- Recruitment marketing and career sites: 0% to 0%, ±0. Inside the floor by 13 points · rank 45 → 82 of 104.
- HR AI assistants: 0% to 0%, ±0. New · not ranked in September 2026 · rank 61 of 142.
- HR help desk and case management: 0% to 0%, ±0. New · not ranked in September 2026 · rank 71 of 108.
- HRIS and HCM platforms: 0% to 0%, ±0. New · not ranked in September 2026 · rank 61 of 66.

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.