# Factorial: how AI models rank it, October 2026

HR AI Recommendation Index, October 2026 Edition. Named in 35 judge labels across 11 categories by 11 of 14 models. Page: https://hr-ai-index.com/vendors/factorial/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Leave and absence management | 4% | 7 | 17% | 12 |
| People analytics | 3% | 7 | 17% | 6 |
| Time and attendance | 2% | 15 | 0% | 4 |
| Workforce scheduling | 0% | 21 | 0% | 4 |
| Employee onboarding | 0% | 40 | 0% | 2 |
| HR help desk and case management | 0% | 88 | 50% | 2 |
| Applicant tracking systems | 0% | 39 | 0% | 1 |
| HR AI assistants | 0% | 101 | 0% | 1 |
| HRIS and HCM platforms | 0% | 36 | 0% | 1 |
| Org charts and org design | 0% | 59 | 0% | 1 |
| Performance management | 0% | 42 | 0% | 1 |

## What the models said for it

- "Factorial is a popular choice for SMBs and mid-market companies that need an affordable, all-in-one HR and business management platform." (Claude Haiku 4.5, Time and attendance)
- "Some of the top results include Factorial, Microsoft Excel... These tools are suitable for SMEs on a budget" (Llama 4 Maverick, People analytics)
- "Factorial if you want a broader HR platform with PTO as one part of a larger system" (Perplexity Sonar, Leave)
- "Deel HR or Factorial would be top recommendations" (Mistral Small, Leave)

## And against it

- "Significant billing complaints — multiple Trustpilot and Capterra reviewers report being overcharged" (DeepSeek V4 Flash, HR help desk)
- "Factorial's deeper features can feel unpolished compared to more established tools, and customer support has been a mixed experience" (Claude Haiku 4.5, Leave)
- "these platforms offer clean designs and low costs but focus on standard KPIs. They typically lack the flexibility" (Qwen 3.7 Flash, People analytics)
- "Factorial has received complaints about unilateral price doubling without notice" (MiniMax M2.5, Leave)

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- People analytics: 0% to 3%, +4. Inside the floor by 9 points · rank 25 → 7 of 114.
- Leave and absence management: 0% to 4%, +4. Inside the floor by 9 points · rank 18 → 7 of 95.
- Time and attendance: 0% to 2%, +2. Inside the floor by 11 points · rank 25 → 15 of 86.
- Workforce scheduling: 0% to 0%, ±0. Inside the floor by 13 points · rank 40 → 21 of 108.
- Employee onboarding: 0% to 0%, ±0. Inside the floor by 13 points · rank 28 → 40 of 87.
- HR help desk and case management: 0% to 0%, ±0. New · not ranked in September 2026 · rank 88 of 108.
- Applicant tracking systems: 0% to 0%, ±0. Inside the floor by 13 points · rank 14 → 39 of 65.
- HR AI assistants: 0% to 0%, ±0. Inside the floor by 13 points · rank 31 → 101 of 142.
- HRIS and HCM platforms: 0% to 0%, ±0. New · not ranked in September 2026 · rank 36 of 66.
- Org charts and org design: 0% to 0%, ±0. Inside the floor by 13 points · rank 58 → 59 of 95.
- Performance management: 0% to 0%, ±0. Inside the floor by 13 points · rank 38 → 42 of 85.

## In its own words

What Factorial's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: All In One Business Management Software (https://factorialhr.com/)
- For: decision-makers, the doers, and everyone in between (https://factorialhr.com/)
- Price stated: Pricing starts at $8 per employee per month (PEPM). (https://factorialhr.com/)
- Starting price: 8 (https://factorialhr.com/)
- Free plan or trial: Request a free demo (https://factorialhr.com/)
- Certifications: ISO/IEC 27001:2017, SOC2 Type I, SOC2 Type II

## What it publishes

Every page factorialhr.com exposes, read 2026-09-29: 9192 addresses. By kind, pages and the last 90 days:

- blog: 837 pages, 25 in the last 90 days, latest 2026-09-22
- case study: 9 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 36 pages, 0 in the last 90 days, latest undated
- conference or event: 4 pages, 0 in the last 90 days, latest 2026-06-29
- report or ebook: 22 pages, 0 in the last 90 days, latest 2026-06-10
- comparison: 42 pages, 3 in the last 90 days, latest 2026-07-17
- template or tool: 61 pages, 1 in the last 90 days, latest 2026-09-08
- glossary or explainer: 13 pages, 0 in the last 90 days, latest 2026-01-16
- podcast or video: 241 pages, 12 in the last 90 days, latest 2026-09-03
- news or press: 3 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-22 blog: Team growth https://factorialhr.com/blog/team-growth/
- Recent: 2026-09-22 blog: Legal hr https://factorialhr.com/blog/financial-clarity/legal-hr/
- Recent: 2026-09-21 blog: Tekenable factorial frs https://factorialhr.com/blog/tekenable-factorial-frs
- Recent: 2026-09-20 blog: Understanding usa payroll https://factorialhr.com/blog/understanding-usa-payroll
- Recent: 2026-09-15 blog: How factorial it helps iso 27001 https://factorialhr.com/blog/how-factorial-it-helps-iso-27001
- Recent: 2026-09-15 blog: It management 2 https://factorialhr.com/blog/it-management-2/

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.