# Employment Hero: how AI models rank it, October 2026

HR AI Recommendation Index, October 2026 Edition. Named in 2 judge labels across 2 categories by 2 of 14 models. Page: https://hr-ai-index.com/vendors/employment-hero/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| HR help desk and case management | 0% | 100 | 100% | 1 |
| Recruitment marketing and career sites | 0% | 94 | 100% | 1 |

## And against it

- "Platforms with Known Issues ... Employment Hero | • Limited features requiring additional tools<br>• Poor customer support (slow responses)" (GLM 4.7 FlashX, Recruitment marketing)
- "Recurring themes of poor UX, integration failures, inflexible contracts, and slow support" (Grok 4.1 Fast, HR help desk)

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- HR help desk and case management: 0% to 0%, ±0. New · not ranked in September 2026 · rank 100 of 108.
- Recruitment marketing and career sites: 0% to 0%, ±0. New · not ranked in September 2026 · rank 94 of 104.

## In its own words

What Employment Hero's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: The AI-powered Employment Operating System with Payroll, HR, Recruitment and Benefits — all in one place. (https://employmenthero.com/)
- For: SMEs and growing organisations (https://employmenthero.com/)
- Price stated: Employment Hero offers a range of pricing plans designed to suit different business sizes and needs. (https://employmenthero.com/)
- Starting price: 2 (https://employmenthero.com/pricing)
- Free plan or trial: Sign up free (https://employmenthero.com/)
- Certifications: GDPR Compliant, SOC 2, Australian Privacy Act, ISO 27001:2022, ISO 27701:2025, ISO 27017, ISO 27018, GDPR
- Hosting: Australia, New Zealand, United Kingdom, Singapore, Malaysia, Canada
- Customers named: Thermosash, Holdsworth Community, Pivotel, Evollve, Urban Rest, Medley, Eagle Bay Brewing, Tasmanian Oyster Company

## What it publishes

Every page employmenthero.com exposes, read 2026-09-29: 26097 addresses. By kind, pages and the last 90 days:

- blog: 931 pages, 6 in the last 90 days, latest 2026-09-28
- case study: 195 pages, 5 in the last 90 days, latest 2026-08-26
- webinar or virtual event: 66 pages, 5 in the last 90 days, latest 2026-09-16
- conference or event: 75 pages, 0 in the last 90 days, latest undated
- report or ebook: 9 pages, 0 in the last 90 days, latest 2025-09-09
- comparison: 15 pages, 1 in the last 90 days, latest 2026-08-28
- template or tool: 31 pages, 0 in the last 90 days, latest 2026-06-11
- glossary or explainer: 39 pages, 0 in the last 90 days, latest 2026-06-18
- podcast or video: 1 pages, 1 in the last 90 days, latest 2026-08-07
- news or press: 185 pages, 18 in the last 90 days, latest 2026-09-24
- Recent: 2026-09-28 blog: Intergrations partner program guide https://employmenthero.com/blog/intergrations-partner-program-guide
- Recent: 2026-09-24 news or press: Unemployment rate rise only tells part sme story https://employmenthero.com/news/unemployment-rate-rise-only-tells-part-sme-story
- Recent: 2026-09-22 news or press: Report gives sme owners glimpse ai powered crystal ball https://employmenthero.com/news/report-gives-sme-owners-glimpse-ai-powered-crystal-ball
- Recent: 2026-09-22 news or press: Six figure cost hiring friction workers ignore sme roles https://employmenthero.com/news/six-figure-cost-hiring-friction-workers-ignore-sme-roles
- Recent: 2026-09-20 news or press: Data reveals divided state sme landscape https://employmenthero.com/news/data-reveals-divided-state-sme-landscape
- Recent: 2026-09-17 blog: Health professionals award changes october 2026 https://employmenthero.com/blog/health-professionals-award-changes-october-2026

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.