# Deskpro: how AI models rank it, October 2026

HR AI Recommendation Index, October 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 14 models. Page: https://hr-ai-index.com/vendors/deskpro/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| HR help desk and case management | 0% | 70 | 0% | 1 |

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- HR help desk and case management: 0% to 0%, ±0. New · not ranked in September 2026 · rank 70 of 108.

## In its own words

What Deskpro's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: The omnichannel platform for efficient support, ticket management, and support collaboration. Deploy in any cloud or self-host. (https://deskpro.com/)
- For: CS, HR, Ops, and IT teams (https://deskpro.com/)
- Price stated: Deskpro Cloud; Deskpro Private (https://deskpro.com/)
- Starting price: $39 (https://www.deskpro.com/pricing/cloud)
- Free plan or trial: Take a Tour (https://www.deskpro.com/features/ai)
- Certifications: iso-27001, aicpa-soc2, gdpr, ISO27001, CSA Star, DPA, SOC2, Cyber Essentials Plus
- Hosting: on-premise, VPC, regional cloud, sovereign cloud, US / UK / EU, Global, 22 AWS regions, US
- Customers named: Cairn Group, Brown University, Aquila Learning, AbilityNet, eShipping, Vienna House, Southern Oregon University, IT Guard

## What it publishes

Every page deskpro.com exposes, read 2026-09-29: 3595 addresses. By kind, pages and the last 90 days:

- blog: 91 pages, 8 in the last 90 days, latest 2026-09-18
- case study: 57 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 3 pages, 0 in the last 90 days, latest 2015-12-04
- conference or event: 13 pages, 0 in the last 90 days, latest 2024-05-18
- report or ebook: 9 pages, 0 in the last 90 days, latest 2017-06-21
- comparison: 14 pages, 0 in the last 90 days, latest 2026-04-15
- template or tool: 4 pages, 0 in the last 90 days, latest 2017-03-15
- glossary or explainer: 9 pages, 0 in the last 90 days, latest 2023-10-30
- podcast or video: 1 pages, 1 in the last 90 days, latest 2026-07-08
- news or press: 1120 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-18 blog: Cloud help desk software https://www.deskpro.com/blog/cloud-help-desk-software
- Recent: 2026-09-08 blog: Gdpr help desk https://www.deskpro.com/blog/gdpr-help-desk
- Recent: 2026-09-02 blog: How support leaders reduce agent burnout https://www.deskpro.com/blog/how-support-leaders-reduce-agent-burnout
- Recent: 2026-08-20 blog: Sovereign cloud help desk https://www.deskpro.com/blog/sovereign-cloud-help-desk
- Recent: 2026-08-11 blog: Why deskpro doesnt charge for ai resolutions https://www.deskpro.com/blog/why-deskpro-doesnt-charge-for-ai-resolutions
- Recent: 2026-07-31 blog: Us cloud act help desk buyers https://www.deskpro.com/blog/us-cloud-act-help-desk-buyers

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.