# Calabrio ONE: how AI models rank it, October 2026

HR AI Recommendation Index, October 2026 Edition. Named in 2 judge labels across 1 categories by 2 of 14 models. Page: https://hr-ai-index.com/vendors/calabrio-one/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Workforce management suites | 0% | 30 | 0% | 2 |

## What the models said for it

- "Strong for mid-to-large contact centers, known for user-friendly forecasting" (DeepSeek V4 Flash, Workforce management sui)

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Workforce management suites: 0% to 0%, ±0. Inside the floor by 13 points · rank 77 → 30 of 78.

## In its own words

What Calabrio ONE's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Calabrio products continue to be supported and developed as part of the Verint CX Automation Platform. (https://www.verint.com/calabrio)
- For: Calabrio customers (https://www.verint.com/calabrio)
- Free plan or trial: Get a Demo (https://www.verint.com/calabrio-one/call-center-recording-software)
- Certifications: MiFID II, HIPAA, PCI-DSS
- Customers named: Paychex, GE Appliances, Wix, Shopify

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.