# BoldDesk: how AI models rank it, October 2026

HR AI Recommendation Index, October 2026 Edition. Named in 2 judge labels across 1 categories by 2 of 14 models. Page: https://hr-ai-index.com/vendors/bolddesk/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| HR help desk and case management | 0% | 42 | 0% | 2 |

## What the models said for it

- "essential HR ticketing features ... at a competitive price point" (Claude Haiku 4.5, HR help desk)

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- HR help desk and case management: 0% to 0%, ±0. New · not ranked in September 2026 · rank 42 of 108.

## In its own words

What BoldDesk's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Autonomous AI Customer Service Software (https://bolddesk.com/)
- For: Enterprise-Grade Support (https://bolddesk.com/)
- Price stated: 99 (https://bolddesk.com/)
- Starting price: 99 (https://bolddesk.com/)
- Free plan or trial: free trial with no credit card (https://bolddesk.com/)
- Integrations claimed: 100 (https://bolddesk.com/)
- Certifications: SOC 2, GDPR, HIPAA, SOC 2 Type 2, PCI DSS Certification, TX-RAMP Level 2 Certification
- Customers named: Ethos Beauty Partners, LTIMindtree, Movisis Tecnologia Limited, Syncfusion, Apexa iQ, ioteecs, Marsroad, Spacera

## What it publishes

Every page bolddesk.com exposes, read 2026-09-29: 731 addresses. By kind, pages and the last 90 days:

- blog: 339 pages, 6 in the last 90 days, latest 2026-09-25
- case study: 26 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 14 pages, 5 in the last 90 days, latest 2026-09-25
- report or ebook: 7 pages, 1 in the last 90 days, latest 2026-08-17
- comparison: 22 pages, 3 in the last 90 days, latest 2026-07-29
- template or tool: 6 pages, 1 in the last 90 days, latest 2026-08-07
- glossary or explainer: 33 pages, 0 in the last 90 days, latest 2025-07-01
- news or press: 12 pages, 2 in the last 90 days, latest 2026-09-15
- Recent: 2026-09-25 blog: Ai help desk for small teams https://www.bolddesk.com/blogs/ai-help-desk-for-small-teams
- Recent: 2026-09-25 webinar or virtual event: Ai trigger orchestration https://www.bolddesk.com/webinars/ai-trigger-orchestration
- Recent: 2026-09-25 webinar or virtual event: Future of customer service https://www.bolddesk.com/webinars/future-of-customer-service
- Recent: 2026-09-25 webinar or virtual event: Safer ai support automation https://www.bolddesk.com/webinars/safer-ai-support-automation
- Recent: 2026-09-23 blog: Ai customer service in healthcare https://www.bolddesk.com/blogs/ai-customer-service-in-healthcare
- Recent: 2026-09-21 blog: Ai customer service business case https://www.bolddesk.com/blogs/ai-customer-service-business-case

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.