# Bitrix24: how AI models rank it, October 2026

HR AI Recommendation Index, October 2026 Edition. Named in 10 judge labels across 3 categories by 7 of 14 models. Page: https://hr-ai-index.com/vendors/bitrix24/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Internal communications and intranet | 5% | 8 | 0% | 8 |
| Succession planning | 2% | 16 | 0% | 1 |
| Talent intelligence | 0% | 74 | 100% | 1 |

## What the models said for it

- "Bitrix24 is one of the few platforms offering a free forever plan with unlimited users" (DeepSeek V4 Flash, Internal communications)
- "I'd start with Bitrix24 or Zoho Connect - both offer robust free tiers" (MiniMax M2.5, Internal communications)
- "Zoho People or Bitrix24 (both free) if you need basic functionality" (MiniMax M2.5, Succession planning)
- "🏆 Top Recommendation: Bitrix24 (Free Tier)" (GLM 4.7 FlashX, Internal communications)

## And against it

- "though the "intelligence" features (like deep AI sourcing) are limited compared to paid tools" (GLM 4.7 FlashX, Talent intelligence)

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Internal communications and intranet: 2% to 5%, +4. Inside the floor by 9 points · rank 13 → 8 of 86.
- Succession planning: 0% to 2%, +2. New · not ranked in September 2026 · rank 16 of 93.
- Talent intelligence: 0% to 0%, ±0. New · not ranked in September 2026 · rank 74 of 90.

## In its own words

What Bitrix24's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Free online workspace for your business: CRM, tasks, online meetings, and more. (https://bitrix24.com/)
- For: your business (https://bitrix24.com/)
- Price stated: Free forever for unlimited users; 100% flat fee: predictable costs, no per-user pricing; each of our plans has a fixed price and a user limit. (https://bitrix24.com/)
- Free plan or trial: Start for free (https://bitrix24.com/)
- Integrations claimed: 810 (https://bitrix24.com/)
- Certifications: SOC 1/2/3, GDPR, Directive 95/46/EC, ISO 27001, PCI DSS Level 1, certified Bitrix24 Partners, certified experts
- Customers named: Celepar, Survival Skills Vietnam, KinderRechteForum LLC

## What it publishes

Every page bitrix24.com exposes, read 2026-09-29: 3747 addresses. By kind, pages and the last 90 days:

- blog: 1814 pages, 12 in the last 90 days, latest 2026-09-29
- case study: 5 pages, 0 in the last 90 days, latest 2025-03-11
- webinar or virtual event: 38 pages, 0 in the last 90 days, latest 2025-12-24
- conference or event: 3 pages, 0 in the last 90 days, latest undated
- report or ebook: 11 pages, 0 in the last 90 days, latest 2025-02-13
- comparison: 451 pages, 2 in the last 90 days, latest 2026-08-27
- template or tool: 397 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 43 pages, 0 in the last 90 days, latest 2026-06-25
- podcast or video: 2 pages, 0 in the last 90 days, latest 2025-12-11
- news or press: 1 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-29 blog: Why crm users drift away https://www.bitrix24.com/articles/why-crm-users-drift-away.php
- Recent: 2026-09-28 blog: Crm project management customer context https://www.bitrix24.com/articles/crm-project-management-customer-context.php
- Recent: 2026-09-25 blog: Closed won not finish line https://www.bitrix24.com/articles/closed-won-not-finish-line.php
- Recent: 2026-09-23 blog: Project management service businesses scope hours clients https://www.bitrix24.com/articles/project-management-service-businesses-scope-hours-clients.php
- Recent: 2026-09-22 blog: From posts to pipeline social media workflow https://www.bitrix24.com/articles/from-posts-to-pipeline-social-media-workflow.php
- Recent: 2026-09-21 blog: Buy growth platform map work remove https://www.bitrix24.com/articles/buy-growth-platform-map-work-remove.php

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.