# 360 feedback: what AI models recommend, October 2026

HR AI Recommendation Index, October 2026 Edition. Asked as "360-degree feedback tool" and as "multi-rater feedback software", six framings each, to fourteen models with search on, on behalf of a mid-market B2B company. Page: https://hr-ai-index.com/performance/360-feedback/

**Standing:** Lattice leads with 34% of first choices; verdict contested. 53 first choices across the direct, paraphrase, budget and scale prompts.

## First-choice share

| # | Product | Share | Negative rate | Labels |
|---|---|---|---|---|
| 1 | Lattice | 34% | 2% | 48 |
| 2 | Effy AI | 17% | 0% | 17 |
| 3 | Leapsome | 11% | 0% | 42 |
| 4 | Culture Amp | 6% | 13% | 47 |
| 5 | Spidergap | 6% | 9% | 34 |
| 6 | FeedbackPulse | 6% | 0% | 12 |
| 7 | 15Five | 4% | 6% | 35 |
| 8 | PerformYard | 4% | 0% | 20 |
| 9 | Primalogik | 2% | 0% | 17 |
| 10 | Trakstar | 0% | 0% | 13 |
| 11 | Betterworks | 0% | 0% | 11 |
| 12 | Small Improvements | 0% | 9% | 11 |

## Each model's first choice on the direct prompt

- Claude Haiku 4.5: Lattice; alternatives 15Five, Culture Amp, Leapsome, Spidergap
- GPT-5.4 mini: PerformYard; alternatives Fast Mirror
- Gemini 3.5 Flash: Lattice; alternatives Culture Amp, Leapsome, PerformYard, Teamflect
- Perplexity Sonar: Leapsome; alternatives Culture Amp, EchoSpan, Lattice
- Grok 4.1 Fast: Lattice; alternatives 15Five, Culture Amp, Leapsome, PerformYard
- Mistral Small: Lattice; alternatives Bonusly, Leapsome
- DeepSeek V4 Flash: Lattice; alternatives 15Five, Culture Amp, Leapsome, PerformYard
- Llama 4 Maverick: Leapsome; alternatives 15Five, Lattice, Trakstar
- Qwen 3.7 Flash: Lattice; alternatives Culture Amp, FeedbackPulse, Leapsome
- Kimi K2: Lattice; alternatives 15Five, Engagedly, Leapsome
- GLM 4.7 FlashX: Lattice, Spidergap; alternatives 15Five, Effy AI, Engagedly, Leapsome
- MiniMax M2.5: Lattice, Leapsome; alternatives 15Five, Culture Amp, Spidergap
- GPT-6 Luna: Leapsome; alternatives Culture Amp, Lattice
- Muse Glimmer 30B: Lattice; alternatives Culture Amp, Leapsome

## Sources the answers cite

76 of 84 answers came back with a source list, from 14 of 14 models. Sites named in the most answers:

- feedbackpulse.com: 49 answers, 66 citations
- workhuman.com: 49 answers, 53 citations
- betterworks.com: 48 answers, 50 citations
- teamflect.com: 41 answers, 43 citations
- peoplemanagingpeople.com: 30 answers, 34 citations
- charliehr.com: 28 answers, 28 citations
- sprad.io: 27 answers, 30 citations
- firsthr.app: 27 answers, 29 citations

Pages named in the most answers:

- https://betterworks.com/magazine/best-360-degree-feedback-tools (48 answers)
- https://workhuman.com/blog/best-360-degree-feedback-software-tools (46 answers)
- https://teamflect.com/blog/hr-tech/best-360-feedback-tools (38 answers)
- https://peoplemanagingpeople.com/tools/best-360-degree-feedback-software (29 answers)
- https://charliehr.com/performance-management/360-feedback-tools (28 answers)
- https://feedbackpulse.com/resources/best-360-review-software (28 answers)
- https://firsthr.app/compare/performance/360-feedback-software (26 answers)
- https://intervue.io/blog/best-360-degree-feedback-software (25 answers)
- https://sprad.io/provider-categories/360-degree-feedback (24 answers)
- https://effy.ai/blog/360-feedback-software (23 answers)

## Warned against

- SurveyMonkey: 9 of 13 labels negative. "SurveyMonkey is not purpose-built for HR or 360 feedback and is missing anonymity thresholds, competency frameworks, and development planning." (Claude Haiku 4.5, negative prompt)
- Culture Amp: 6 of 47 labels negative. "Avoid enterprise-heavy like Culture Amp (custom pricing, better for 500+)" (Grok 4.1 Fast, paraphrase prompt)
- Google Forms: 6 of 8 labels negative. "Basic Survey & Spreadsheet Tools (Excel, Google Forms, SurveyMonkey)... generally considered "toxic"" (Qwen 3.7 Flash, negative prompt)
- Jotform: 3 of 3 labels negative. "Tools like Jotform or generic survey platforms that are repurposed for 360 feedback regularly draw criticism... Too expensive, missing features, misleading free-tier advertising" (DeepSeek V4 Flash, negative prompt)

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat.
Same leader: Lattice at 35%.

- Leapsome: 0% to 11%, +11. Inside the floor by 2 points · rank 16 → 3 of 69.
- Primalogik: 10% to 2%, −8. Inside the floor by 5 points · rank 3 → 10 of 69.
- Lattice: 40% to 35%, −5. Inside the floor by 8 points · rank 1 of 69, unchanged.
- Small Improvements: 5% to 0%, −5. Inside the floor by 8 points · rank 5 → 16 of 69.
- Effy AI: 12% to 17%, +5. Inside the floor by 8 points · rank 2 of 69, unchanged.
- Spidergap: 0% to 4%, +4. Inside the floor by 9 points · rank 15 → 6 of 69.
- ThriveSparrow: 5% to 2%, −3. Inside the floor by 10 points · rank 6 → 12 of 69.
- Betterworks: 2% to 0%, −2. Inside the floor by 11 points · rank 9 → 15 of 69.
- SurveyMonkey: 2% to 0%, −2. Inside the floor by 11 points · rank 13 → 69 of 69.
- 15Five: 0% to 2%, +2. Inside the floor by 11 points · rank 17 → 9 of 69.
- PerformYard: 2% to 4%, +2. Inside the floor by 11 points · rank 7 of 69, unchanged.
- FeedbackPulse: 2% to 4%, +2. Inside the floor by 11 points · rank 10 → 8 of 69.

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.