# 360 feedback for enterprise buyers: what AI models recommend, October 2026

HR AI Recommendation Index, October 2026 Edition. Asked as "360-degree feedback tool" and as "multi-rater feedback software", six framings each, to fourteen models with search on, on behalf of an enterprise B2B company. Page: https://hr-ai-index.com/performance/360-feedback/enterprise/

**Standing:** Culture Amp leads with 33% of first choices; verdict contested. 54 first choices across the direct, paraphrase, budget and scale prompts.

## First-choice share

| # | Product | Share | Negative rate | Labels |
|---|---|---|---|---|
| 1 | Culture Amp | 33% | 13% | 61 |
| 2 | Qualtrics 360 Development | 17% | 15% | 34 |
| 3 | Betterworks | 11% | 0% | 36 |
| 4 | Lattice | 11% | 11% | 46 |
| 5 | Qualtrics EmployeeXM | 6% | 17% | 12 |
| 6 | Leapsome | 4% | 3% | 33 |
| 7 | Spidergap | 4% | 43% | 23 |
| 8 | Workday Peakon Employee Voice | 2% | 0% | 12 |
| 9 | Workhuman | 2% | 15% | 13 |
| 10 | EchoSpan | 2% | 30% | 10 |
| 11 | 15Five | 0% | 18% | 17 |

## Each model's first choice on the direct prompt

- Claude Haiku 4.5: Culture Amp; alternatives Betterworks, Lattice, Qualtrics 360 Development, Synergita
- GPT-5.4 mini: Culture Amp; alternatives Lattice, Leapsome, Qualtrics EmployeeXM, Xref
- Gemini 3.5 Flash: Lattice; alternatives Culture Amp, Leapsome, Qualtrics 360 Development, Questback
- Perplexity Sonar: Culture Amp; alternatives Leapsome, Mitratech Perform, PerformYard, Qualtrics 360 Development
- Grok 4.1 Fast: Culture Amp; alternatives Lattice, Leapsome
- Mistral Small: Culture Amp, Leapsome; alternatives Lumus360, Trakstar
- DeepSeek V4 Flash: Betterworks; alternatives Culture Amp, Lattice, Leapsome, Qualtrics 360 Development
- Llama 4 Maverick: Culture Amp; alternatives Leapsome, Trakstar, Workhuman
- Qwen 3.7 Flash: Culture Amp, Lattice; alternatives 15Five
- Kimi K2: Culture Amp; alternatives Betterworks, Lattice, Workday Peakon Employee Voice
- GLM 4.7 FlashX: Betterworks; alternatives 15Five, Culture Amp, Effy AI, Lattice
- MiniMax M2.5: Betterworks; alternatives Culture Amp, Lattice, PerformYard, Qualtrics 360 Development
- GPT-6 Luna: Qualtrics 360 Development; alternatives Betterworks, Culture Amp, Workday
- Muse Glimmer 30B: Qualtrics 360 Development, Questback; alternatives Culture Amp, Leapsome

## Sources the answers cite

80 of 84 answers came back with a source list, from 14 of 14 models. Sites named in the most answers:

- betterworks.com: 59 answers, 72 citations
- workhuman.com: 55 answers, 66 citations
- feedbackpulse.com: 51 answers, 74 citations
- teamflect.com: 42 answers, 44 citations
- intervue.io: 36 answers, 36 citations
- sprad.io: 29 answers, 39 citations
- guideflow.com: 27 answers, 31 citations
- nanoglobals.com: 27 answers, 27 citations

Pages named in the most answers:

- https://betterworks.com/magazine/best-360-degree-feedback-tools (55 answers)
- https://workhuman.com/blog/best-360-degree-feedback-software-tools (54 answers)
- https://teamflect.com/blog/hr-tech/best-360-feedback-tools (41 answers)
- https://intervue.io/blog/best-360-degree-feedback-software (36 answers)
- https://feedbackpulse.com/resources/best-360-review-software (32 answers)
- https://feedbackpulse.com/resources/360-feedback-tools (30 answers)
- https://nanoglobals.com/recommended/360-degree-feedback-tools (27 answers)
- https://sprad.io/provider-categories/360-degree-feedback (24 answers)
- https://charliehr.com/performance-management/360-feedback-tools (23 answers)
- https://guideflow.com/blog/360-feedback-software (22 answers)

## Warned against

- Spidergap: 10 of 23 labels negative. "flagged concerns regarding confidentiality... For enterprises that require true admin-blind results, that visibility is a blocker." (Muse Glimmer 30B, negative prompt)
- Culture Amp: 8 of 61 labels negative. "Avoid for Predictability - Culture Amp, Qualtrics, Workhuman: "Custom enterprise" pricing" (Grok 4.1 Fast, budget prompt)
- SurveyMonkey: 6 of 7 labels negative. ""Tools like SurveyMonkey, Qualaroo, and easy-feedback-style platforms were built for one-off surveys, not enterprise 360 programs. For a large organization these are red flags"" (Muse Glimmer 30B, negative prompt)
- Qualtrics 360 Development: 5 of 34 labels negative. "Avoid for Predictability - Culture Amp, Qualtrics, Workhuman: "Custom enterprise" pricing" (Grok 4.1 Fast, budget prompt)

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat.
Same leader: Culture Amp at 35%.

- Betterworks: 31% to 13%, −18. Cleared the floor by 5 points · rank 2 → 3 of 59.
- Lattice: 6% to 13%, +7. Inside the floor by 6 points · rank 3 → 2 of 59.
- Qualtrics 360 Development: 6% to 13%, +7. Inside the floor by 6 points · rank 4 of 59, unchanged.
- Qualtrics EmployeeXM: 2% to 7%, +4. Inside the floor by 9 points · rank 8 → 5 of 59.
- Leapsome: 0% to 4%, +4. Inside the floor by 9 points · rank 14 → 6 of 59.
- Workday Peakon Employee Voice: 0% to 2%, +2. Inside the floor by 11 points · rank 19 → 7 of 59.
- Culture Amp: 33% to 35%, +2. Inside the floor by 11 points · rank 1 of 59, unchanged.
- Spidergap: 4% to 2%, −2. Inside the floor by 11 points · rank 6 → 13 of 59.
- Workhuman: 2% to 2%, ±0. Inside the floor by 13 points · rank 7 → 8 of 59.
- EchoSpan: 2% to 2%, ±0. Inside the floor by 13 points · rank 10 → 9 of 59.
- 15Five: 0% to 0%, ±0. Inside the floor by 13 points · rank 15 → 14 of 59.

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.